Case Manager, Disability Management

Homewood Health Centre

85d

About The Position

Make a difference in a growing, innovative mental health organization and centre
of excellence in people-centered care. Work with supportive colleagues who are
passionate about improving lives and champions for quality and continuous
learning.

As a Case Manager you will be an integral part of a collaborative,
inter-disciplinary team focused on delivering seamless services and programs to
our clients and customers. If you are looking for a company that is constantly
moving forward in pursuit of successful outcomes, get ready to love it here!

Requirements

• 2-3 years’ experience in disability management, insurance or health related field with STD, LTD
• Disability Management Certificate/Diploma is preferred
• Bachelor’s Degree in Psychology, Social Work, Kinesiology or other related health discipline
• Knowledge of Disability Management principles, practices and processes
• WCB experience would be an asset
• Knowledge and experience of the case management process
• Familiarity with medical terminology
• Ability to adhere to established policies, processes and guidelines
• Ability to work independently as well as to contribute actively to team objectives
• Analytical skills with strong attention to detail
• Strong verbal and written communication and conflict resolution skills to interact with employees, employers, team members and treatment providers in a caring, approachable, yet objective manner
• Exceptional customer service delivery skills
• Strong organizational and time management skills
• Ability to proficiently use Microsoft Office (Word, Excel, PowerPoint), Custom applications, internet and Outlook

Nice To Haves

• Disability Management Certificate/Diploma is preferred
• WCB experience would be an asset

Responsibilities

• Adjudication and case management of short-term and long-term disability absences
• Facilitate the recovery and return to work of employees on medical leave from worker’s compensation, short-term and long-term disability claims
• Perform functionally focused telephone interviews with employees to identify and assess the factors that affect their ability to work
• Regularly document the case files and communicate with team members in order to ensure a strong partnership
• Liaise with the employee, third parties (including insurers), the employer and various health care professionals in an effort to progress the recovery and facilitate a timely return to work
• Develop, facilitate, implement, monitor and modify as required, return to work plans
• Coordinate referrals to appropriate health resources

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees