Case Manager Crisis Intervention Specialist
About The Position
The Birch Program provides services and shelter to adults who are currently engaged in Lane County's Aid and Assist Program (370); these individuals have pending legal involvement and have been determined by the courts to not be able to aid and assist in their court process because of their current mental health symptoms or level of cognitive impairment. The Birch Program's role is to support participants engage in mental health services and through all court obligations. The program is a partnership between ShelterCare and Lane County Behavioral Health Forensic Program to provide intensive wrap-around services to folks in crisis due to mental health symptoms. Most participants have a long history of being unhouse, underserved, dual diagnosed and/or institutionalized with extensive trauma histories; and all currently presenting with a Severe Mental Illness (SMI). See attached position description for full job duties. The Case Manager Crisis Intervention Specialist is non-exempt position and reports to the Lead Case Manager. The starting wage for this role is $22.58 - $23.40/hour; depending on a number of qualifications. ABOUT SHELTERCARE ShelterCare is a social services agency that's directed by a board of community volunteers. We have multiple programs in the Eugene/Springfield area. We offer a range of housing solutions combined with wraparound services for families and community members who are homeless or on the verge of homelessness. This includes adults who are homeless, have been homeless in the past, have a serious mental illness, or a combination of these. Because of the variety of services we offer, we are able to help many people in our community. Our team values collaboration, person-centered approaches, agility and flexibility, integrity and care, and diversity, equity and inclusion in every aspect of our agency, striving to be the best we can at serving our clients and supporting each other. Here at ShelterCare, every employee has a voice. In addition to making a difference for the vulnerable populations we serve, we offer a fun, positive company culture and opportunities for professional development.
Requirements
- A degree in social work or a related field, or the equivalence in years of experience
- Experience in working with people who have been homeless and/or have mental health needs
- Knowledge of mental health, substance use and homelessness needs and services; and experience providing interventions to these population
- Ability to drive agency vehicles
- Ability to successfully pass a DHS background check
- Crisis de-escalation skills
- Effective communication
- Negotiation and collaboration
- Scheduling and time management
- Leadership
- Risk management
- Critical thinking and problem solving
- Use of technology for email, spreadsheets, documents, etc.
- Be able to handle confidential material
- Organize and prioritize work
Nice To Haves
- Experience in working with people with co-occurring disorders in crisis is preferred
- Experience providing services to the Aid and Assist population
- Knowledge of court systems and the criminal justice system
Responsibilities
- See attached position description for full job duties.
Benefits
- 12 paid holidays a year
- Generous paid time off
- Health, Dental and Vision Insurance
- Pet friendly environment
- Paid volunteer hours
- Wellness stipend
- PSLF - Public Service Loan Forgiveness
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
