Case Manager - Complex Cases

SilverStay • Millford Mills, MD

10d • $100,000 - $130,000 • Onsite

About The Position

SilverStay is seeking Case Managers (LCSWs, MSWs, & RNs) to manage complex discharges for their partner hospital in the Baltimore, MD area. This role is ideal for a motivated, outcomes-driven professional who thrives in fast-paced environments and wants the flexibility, creativity, and autonomy to improve how patient discharges are handled. This position allows direct access and communication with leadership and additional supportive resources.

Requirements

• Must be a licensed RN, LMSW, or LCSW
• Must have 3+ years' on-site hospital, adult in-patient case management, discharge planning, or transitional care experience.
• Skilled at navigating post-acute settings (SNF, LTACH, acute rehab, home health).
• A patient and family-centered communicator with empathy, professionalism, and persistence.
• Ambitious, entrepreneurial driven, innovative, dedicated and diligent work ethic.
• Thrives in high-responsibility, high-ambiguity environments where adaptability and creativity are key.
• Tech-savvy and excited about the role of innovation in healthcare.
• Must be BLS certified.

Responsibilities

• Facilitate safe and successful discharges for complex patients by navigating barriers and driving innovative solutions across hospital teams and post-acute care settings within SilverStay’s preferred provider network, including SNFs, LTACHs, acute rehab, home health, and community resources.
• Use creativity and resourcefulness to solve discharge challenges without the constraints of hospital bureaucracy.
• Participate in hospital team rounds, care team huddles, and engage with patients and families to ensure seamless communication across all stakeholders.
• Present reports to hospital leadership on progress, scalability efforts, and results, proposing and executing adjustments as needed.
• Build and refine scalable workflows and processes that increase efficiency and outcomes.
• Partner with SilverStay leadership and hospital teams to track key metrics (LOS, readmission rates, discharge success) and continuously improve results.
• Leverage technology and data-driven insights to transform how complex cases are managed.

Benefits

• Comprehensive medical, dental, and vision coverage - including spouse and family.
• 401(k) with employer contribution.
• Flexible time off plus holidays.
• Ongoing training, mentorship, and opportunities to grow into leadership as SilverStay expands.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed