Case Manager - Clinic

Family Services Association•Moreno Valley, CA

10d•Onsite

About The Position

The Case Manager - Clinic plays a crucial role in client support within a community-based setting. Responsibilities include client enrollment in programs, needs assessment, implementation of evidence-based parenting and family strengthening curriculums, care plan development, service coordination, and follow-up. The role also involves data entry into various databases, participation in program outreach, and community networking. Direct service treatment encompasses diagnostic intakes, needs assessment, concrete service application, and ongoing care planning for individuals, families, and groups. The position requires caseload management, information/referral advocacy, community outreach, presentations, workshops, and parent education training. Generating and implementing Individual Service Plans and other case planning activities are key. The role involves participation and presentation in case reviews, consultations, and staff meetings, as well as assisting in program start-up and statistical/recording activities. Services are provided throughout Riverside County. The position also entails compilation of statistics, report preparation, and managing funding/contract source relations. Punctual and regular attendance is expected, along with other assigned duties.

Requirements

B.A. in social work or related field
Valid CA Driver’s License and proof of Automobile Insurance
Excellent written and verbal communication skills
Ability to communicate effectively via e-mails
Ability to analyze and interpret information to case plan appropriate interventions
Ability to lift/carry at least 30 pounds
Ability to perform tasks that require bending/stooping
Ability to perform under high pressure/problem-solving situations
Ability to cope with a fast-changing work environment
Ability to multi-task and stay focused with many interruptions
Ability to deal with many different personalities

Nice To Haves

1-2 years’ case management experience in a community-based setting
Experience with providing parenting classes/programs
Bilingual/Spanish speaking
Contribute to the organizational culture of the department with a positive attitude and professional demeanor

Responsibilities

Enrolling clients into select programs
Assessing client needs
Implementing in-home evidence-based parenting/family strengthening curriculums
Developing care plans as applicable
Coordinating services
Providing follow-up and reassessment
Data entry of client information into external and internal databases and appropriate FSA client tracking documents
Participation in program outreach events
Community networking as assigned
Direct service treatment, including diagnostic (intakes), needs assessment, application of concrete services, and on-going care planning to individual, family, and group members
Caseload management: information/referral advocacy
Community outreach, presentations, workshops, and parent education training as necessary to facilitate individual case and program goals
Generation and implementation of Individual Service Plans and other case planning activities
Participation and presentation at case review/disposition, case consultation, and staff meetings
Assisting in program start-up activities and subsequent (on-going) statistical and recording activities
Provide services throughout Riverside County, as needed
Compilation of statistics, report preparation and funding/contract source relations
Punctual and Regular Attendance
Other duties as assigned and necessary