Case Manager BSW

UVA Health Northern Virginia & Culpeper•Culpeper, VA

2d•$22 - $34•Onsite

About The Position

We are ushering in a new era of healthcare where achieving good health is just the beginning. At UVA Community Health, part of the world-class UVA Health academic health system, we are committed to caring for the whole person by building meaningful connections with our patients in the local setting of UVA Health’s community hospitals, outpatient locations, and provider offices. By combining our team’s talent and expertise, the breadth of capabilities across the entire UVA Health system, and our dedication to community wellness, we are bringing expert care close to home. As a member of the UVA Community Health team, individuals contribute to patient care decisions, support advanced medical technologies, and experience the satisfaction of making a difference in people’s lives every day.

Requirements

Bachelor's Degree in Social Work from school accredited by the Council on Social Work Education.
2 or more years professional social work experience or two or more years healthcare experience preferred.
Case Management or related experience preferred.
Registered nurse in Virginia or Social Work degree required.
Weekend and holiday coverage.
Strong problem-solving skills.
Ability to apply critical thinking in a variety of situations.
Effective verbal and written communication skills with all levels of staff.
Basic computer competency.
Advanced assessment and teaching skills.
Knowledge of medical terminology.
Strong Customer Relation skills.
Excellent organizational skills with the ability to manage, prioritize, and follow through multiple tasks.
Constant standing, frequently walking, and bending/stooping.
Proficient communicative, auditory, and visual skills.
Attention to detail and ability to write legibly.
Ability to lift/push/pull 100 lbs. For any weight over 35 lbs., use Safe Handling Equipment.

Nice To Haves

Case Management Certification preferred.
Knowledge/Competence of Microsoft Office products and keyboarding.

Responsibilities

Facilitate complex discharge planning and is a valued member of the healthcare team.
Collaborate with physicians and other members of the healthcare team to assess, plan, implement and evaluate proactive, complex, and safe discharge plans.
Collaborate with RN/MSW Case Manager for guidance with medically and/or psychosocially complex cases.
Accept responsibility, authority, and accountability for management of care in accordance with current policies and procedures, mission, vision, and values of UVA Health Northern VA Culpeper.
Serve as a resource for discharge planning and care coordination.
Maintain current knowledge of available community resources and post-acute care options.
Communicate effectively with people of diverse backgrounds and all levels of authority.
Provide communication and updates to patients and guests and ensures their needs are being met, when applicable.
Respond quickly and properly to irregular and emergency situations.
Review processes, identifying and recommending opportunities for improvement.
Monitor the quality of core Public Safety processes.
Hold subordinates accountable for customer service standards and initiates remediation when needed.
Maintain confidentiality in all matters related to patient care and visitor issues.
Actively participate in identifying areas of opportunity to improve the experience for patients and guests.
Provide cultural information to facilitate support for a treatment plan.
Ensure that information pertaining to the patient's outpatient services, hospitalization, (i.e., advance directives, consents from treatment, diagnosis and prognosis, treatment plan, follow-up appointments and Health Care Education) are accurately communicated.