Case Manager - Bilingual

McAlister Institute for Treatment & Education • Chula Vista, CA

23h • Onsite

About The Position

Join McAlister Institute, a 49-year beacon in San Diego's Recovery Community. McAlister Institute is seeking a compassionate and dedicated Bilingual Case Manager to join our team. This individual will report directly to the Program Manager and assist clients in accessing vital services such as medical, educational, social, and vocational resources. Focus will be on coordinating Substance Use Disorder (SUD) care, integrating with primary care for clients with chronic substance use disorders or co-occurring conditions, and supporting interactions with the criminal justice system as needed.

Requirements

• Certified or Registered SUD Counselor (CCCAPP, CADTP, or equivalent required).
• A minimum of two years of experience in behavioral health, particularly working with clients with substance use disorders, co-occurring conditions, and involvement in the criminal justice system.
• Strong knowledge of community resources and established relationships with local agencies.
• Proven ability to manage multiple tasks in a fast-paced environment, with excellent written and verbal communication skills.
• Bilingual proficiency in Spanish and English required.
• Ability to maintain ethical, culturally competent, trauma-informed, and evidence-based service delivery.
• Must possess a valid and unrestricted California Driver's License, with a good driving record, free of any major infractions.
• Ability to pass all pre-employment screening, including references, education verification, a criminal background check with at least one year clear of probation or parole, a drug test, and a negative TB test.

Responsibilities

• Uphold and promote the mission, philosophy, values, and direction of McAlister Institute.
• Develop and manage individualized case management service plans, ensuring clients have the support and resources they need to succeed.
• Perform comprehensive assessments and periodic reassessments to determine the continuation of case management services and revise treatment plans as necessary.
• Assist clients in applying for and maintaining health and public benefits (e.g., Medi-Cal, Healthy San Diego, Housing).
• Provide recovery support through outreach, life skills workshops, socialization, and group activities to support treatment completion.
• Act as an advocate for clients across multiple systems, ensuring timely and appropriate access to physical and mental health care, housing, and other essential services.
• Maintain accurate records and documentation, adhering to all DMC standards and agency policies.
• Coordinate transitions in care across ASAM levels, including making referrals and working with treatment agencies to ensure smooth transitions.
• Develop and maintain relationships with community partners to ensure clients have access to all available resources and services.
• Facilitate transportation for clients to medical appointments and treatment sessions when necessary.

Benefits

• 13 paid annual holidays, including your birthday
• 12 paid vacation days
• Paid sick leave
• Public Service Loan Forgiveness eligibility
• 403(b) Retirement Plan + up to 6% Employer Match
• Health Insurance available the first of the month following 30 days of employment (Sharp)
• EAP

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed