Case Manager (Bilingual - Spanish)

Astiva Health•Orange, CA

18h•Onsite

About The Position

Astiva Health, Inc. is seeking a highly energetic and collaborative ambulatory case manager to join their team in Orange, CA. This role reports to the Case Management (CM) Manager. The primary objective is to work within an interdisciplinary team to facilitate the patient plan of care throughout the continuum of care by ensuring appropriate utilization management, care coordination, resource utilization, and clinical documentation in accordance with the Model of Care and CMS regulations. The Ambulatory Case Manager (ACM) will function within the Astiva Case Management department, which includes accountability for assessing, planning, implementing, evaluating, and communicating the patient care plan progression. The ACM utilizes the principles of mutual respect, member/family advocacy and coordinates within the team of internal partners and outside agencies to facilitate best practices, achieving quality clinical, financial, and member satisfaction outcomes.

Requirements

Active LVN/RN license required.
3 or more years of Case Management experience required.
Experience with Microsoft Excel, PowerPoint, Outlook, Teams preferred.
Bilingual in Spanish (verbal and written)

Nice To Haves

Registered Nurse with Active unrestricted CA RN license preferred.

Responsibilities

Monitor, evaluate and develop plan of care from members’ Health Risk Assessment (HRA)
Assessing members’ physical, mental and socioeconomic wellness, needs, preferences and abilities to develop a comprehensive, member-centric plan of care.
Coordinate with the members of Interdisciplinary Care Team (ICT), members, and any other applicable teams to develop, update and maintain members’ Individualized Care Plan (ICP)
Proactively identify members who are at-risk for a potentially avoidable adverse medical event or at-risk for developing complex needs during an acute episode of illness.
Coordinate with treating providers to ensure member receives the medical care and support services needed and that communication and information-sharing is effective and timely between all involved providers.
Improve member and provider satisfaction through the collaboration, coordination, and management of health care resources.
Facilitates individuals’ health system navigation and the receipt of needed medical services, improves individual’s self-management and overall health Astiva Health, Inc. and functioning, coordinates care among multiple providers, and mitigates medical risk (reduces hospitalization, readmission and ED visit rates and lowers healthcare costs).
Aims to actively provide eligible members and their families (and if appropriate caregivers), the knowledge, skills, and resources needed to optimally partner with their providers and self-manage the chronic condition(s) or medically complex condition between provider visits.
Adhering to company policies and procedures regarding confidentiality and privacy
Regular and consistent attendance