Case Manager (BH Housing)

Sea Mar Community Health Centers•Vancouver, WA

2d•Onsite

About The Position

Sea Mar Community Health Centers is seeking a Case Manager for their Behavioral Health program and the Projects for Assistance in Transition from Homelessness (PATH), Pathfinder, PATH 2 programs. This role involves providing community and/or agency-based outreach and supportive case management services for homeless consumers. Responsibilities may include intake and assessment, treatment planning, clinical interventions (counseling, housing, case management, crisis intervention), triage, staff trainings, peer support services, consumer advocacy, and coordination of care, depending on the staff's degree and agency needs. The position requires a strong commitment to client-centered, culturally-aware services, respecting client dignity and enhancing self-worth.

Requirements

A strong commitment to the right of each mental health care consumer to have access to helpful, competent, and individually tailored support and services.
An understanding of the complex factors which accompany the experience of homelessness.
General knowledge of the major classifications of behavioral health disorders.
Must self-identify as a current or past consumer of mental health services.
Must have self-knowledge to manage your own behavioral health and be well grounded in your recovery for at least two years.
A strong commitment to working collaboratively, assertively and interdependently with co-workers.
Promotes and respects the worth and dignity of the consumer.
Promotes and reinforces the consumer’s functioning within the community.
A willingness to outreach to landlords and provide housing support.
Must possess the skills and competence necessary to establish and maintain supportive, collaborative, and therapeutically effective relationships with consumers.
Demonstrated ability to effectively plan and organize work to satisfactory completion.
Excellent written and oral communication skills.
Computer proficiency (Word, Excel).
Ensures own professional development.
Maintains licensure and/or certification requirements.
Contributes to the overall professional development of the agency.
Contributes to the functioning of the agency as a training institution.
Must complete an annual clinical competency test as a case manager.
Must have access to a car, have a valid driver’s license and current auto registration.
On first day of employment, employee must authorize Sea Mar to obtain current driving record from the Department of Motor Vehicles (and annually thereafter) to determine employee’s driving eligibility.
Driving record must meet Sea Mar’s vehicle insurance carrier’s minimum standards related to driving for the purpose of determining eligibility.
Must pass a TB test at time of hire and annually.
Must obtain Basic Life Support (BLS) CPR within 90 days of hire date and is required to maintain current BLS CPR throughout employment.
Pre-hire and annual employee health screening required.
Annual influenza vaccine required. Only exception is for employees with a medical or religious exemption approved by Administration. Employees with an approved medical or religious exemption must wear a mask at all times during the flu season.

Nice To Haves

Housing case management experience a plus.
Prefer Bachelor’s level degree in Counseling, Social Work, Psychology or related field.
Will consider substitution of work experience for degree on an individual basis.
Agency Affiliated Counselor in the State of Washington.
Certified Peer Support Certification in Washington State.

Responsibilities

Participates in outreach services to prospective clients and coordinates outreach efforts with outside agencies.
Works collaboratively with co-workers and personnel from other agencies.
Provides peer counseling and support, drawing on common experiences to validate client's experiences and provide guidance.
Participates in ongoing psychosocial assessment of the psychological, social, vocational, systemic and economic goals and needs of the consumer.
Assesses the client's ability to obtain and maintain housing, identifying problem behaviors and developing interventions.
Develops an ongoing housing rehabilitation plan to help each client establish skills necessary to find and maintain housing.
Monitors, compiles, and submits data, reporting, and paperwork for the program.
Assists clients in obtaining housing.
Provides individual supportive case management to assist clients in identifying and coping with issues related to behavioral health disorders that may interfere with their ability to obtain and maintain housing.
In consultation with the Manager of homeless services, organizes, designs, and develops program structure.
Develops new and/or reviews existing manuals pertaining to program policy, procedures, and operating instructions.
In consultation with the Manager, develops specific procedures and policies necessary for the operation and implementation of newly designed and/or modified programs.
Provides interventions and/or referrals to other providers to assist consumers in meeting treatment and level of care needs.
Ensures that treatment planning and interventions are client-centered, culturally competent, and age-appropriate.
Considers all aspects of the consumer’s, their families, and their community’s psychosocial, economic, and cultural needs.
Provides care with respect for consumer confidentiality, safety, and self-determination.
Utilizes community and natural supports to supplement services, with the intent to better integrate the consumer into their community and eventually graduate the client from services when possible and clinically indicated.
Ensures that interventions are effective, appropriate, and timely by maintaining a working knowledge of psychiatric treatment and rehabilitation, public and private community resources, services and benefits, public income maintenance programs, federal and state laws, and agency policies and procedures.
Ensures that the program billable hour or contacts expectation in providing direct services is met consistently.
Completes all required documentation in an accurate, complete, and timely manner per agency policies and procedures.
Participates in the implementation of agency tracking systems and chart audit procedures.
Takes the initiative to seek supervisory or collegial assistance with follow-through or methodology if problems with documentation quality or timeliness persist.
Independently identifies program needs and takes responsibility for realizing those needs through collective processes.
Actively contributes to program development by participating in agency meetings, serving on working committees, and undertaking agreed upon independent projects for the improvement of the agency and enhancement of services.
Maintains the safety, security, and confidentiality of consumers and their families.