Case Manager Assistant/Medical Records

PATHWAY LAW FIRM • Beverly Hills, CA

9d • $22 - $26 • Onsite

About The Position

This role supports Case Managers in handling high-volume caseloads within the personal injury sector. The assistant will be involved in the day-to-day management of multiple cases, ensuring efficiency and organization throughout the claims process. Key functions include case intake, file setup, insurance verification, drafting legal correspondence, opening and monitoring claims, resolving property damage, client communication, monitoring medical treatment plans, maintaining case files, liaising with medical providers, updating the case management system, assisting with demand and settlement preparation, following up on outstanding documents, assisting in negotiation and settlement, and providing general administrative and legal support.

Requirements

• Proven experience in personal injury case management
• Exceptional communication skills
• Superior organizational abilities
• Problem-solving mindset
• Bilingual (Spanish/English) is required

Nice To Haves

• Tech-savvy & detail-oriented
• Experience with case management software (Filevine, Salesforce, Clio, CasePEER or similar) is a plus!

Responsibilities

• Support Case Managers in Handling High-Volume Caseloads
• Assist with Case Intake & File Setup
• Verify Insurance Coverage & Liabilities
• Draft and Send Legal Correspondence
• Open & Monitor Insurance Claims
• Property Damage Resolution
• Client Communication & Case Status Updates
• Monitor Medical Treatment Plans
• Maintain Case Files & Documentation
• Liaise with Medical Providers & Collect Records
• Update & Maintain Case Management System
• Assist with Demand & Settlement Preparation
• Follow Up on Outstanding Documents & Requests
• Assist in Negotiation & Settlement Process
• General Administrative & Legal Support

Benefits

• Competitive salary
• bonuses
• growth opportunities
• Opportunities for career advancement
• competitive pay
• performance incentives
• excellent benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed