Case Manager Admin Assistant (HOPWA)
About The Position
The Southeast Health District, Coffee Wellness Clinic is seeking a highly qualified candidate to fill the full-time, salaried position of Case Manager Administrative Assistant based in Douglas, GA. Who We Are. It is our mission at the Southeast Health District, to promote and protect the health of people in Southeast Georgia, wherever they live, work and play, uniting with individuals, families, and communities to improve and enhance their quality of life. We have clinic locations in 16 counties in Georgia, including Appling, Atkinson, Bacon, Brantley, Bulloch, Candler, Charlton, Clinch, Coffee, Evans, Jeff Davis, Pierce, Tattnall, Toombs, Ware and Wayne counties. What We Offer. As a member of the Southeast Health District, you will join a dedicated group of public health professionals that help support the overall mission and vision of protecting lives of Georgian residents in a variety of ways. Make a Professional Impact – Build your career where it matters and protect lives in the community where you live, work, and play. Enjoy Workplace Flexibility – Experience flexibility in how you work so you can be your best self for you and the people of Georgia. Work with a Dynamic and Diverse Team – Collaborate with employees who share ideas and leverage collective strengths. Achieve Career Longevity – Take advantage of opportunities for learning and development that support a long-term career. Take Part in a Hands-on Working Culture – Work in a unique culture of active engagement and problem-solving, no matter your role. Feel Pride in Where you Work – Be part of making an impact in public health alongside dedicated people just like yourself.
Requirements
- High school diploma/GED
- Two (2) years of job-related experience.
Nice To Haves
- Associate’s degree
- Proficiency with Microsoft Office and electronic database or case management systems.
- Strong customer service skills.
- Experience in housing programs, social services, public health or human services.
- Experience working with HIV/AIDS patients.
- Bilingual
Responsibilities
- Provides administrative and program support for the HOPWA program and related housing services.
- Answers incoming calls, assists clients with housing-related inquiries, and provides direct support to case managers through client communications, documentation management, and case file maintenance.
- Conducts intake assessments, annual reassessments, and recertifications to determine and maintain client eligibility.
- Prepares and maintains accurate client records, and ensures all documentation complies with program and regulatory requirements.
- Assists clients in accessing housing resources, including rental assistance programs, shelter services, and public housing opportunities.
- Provides case management services for clients enrolled in supportive services-only programs.
- Coordinates housing safety inspections.
- Assists with HOPWA audits and monitoring activities.
- Prepares required reports.
- Tracks program compliance.
- Supports special projects and other program activities to ensure the efficient delivery of housing assistance services.
Benefits
- Wellness breaks during the workday (up to 30 minutes per workday for wellness activities, which can be taken as two 15-minute breaks or one 30-minute break).
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
