CASE MANAGER 3

Arizona Department of Administration • Phoenix, AZ

3d • $53,000 - $55,000 • Onsite

About The Position

The Department of Economic Security (DES), Division of Developmental Disabilities (DDD), is hiring an experienced and motivated Case Manager 3. DDD provides people with developmental disabilities and their families flexible, high-quality, member-driven services and supports, enabling independent decision-making and community engagement. The position is based at one of two listed Chandler or Phoenix locations. Applicants must not be licensed or certified by the DDD Office of Licensing Certification and Regulation, have a principal interest in a DDD Qualified Vendor Agreement (or have a spouse or close family member with such an interest), or be employed or subcontracted by a DDD Qualified Vendor.

Requirements

• Meet at least one of the stated education and experience pathways: be an Arizona licensed Registered Nurse in good standing; or hold a bachelor’s degree in Social Work, Psychology, Special Education, or Counseling and have at least one year of relevant case management experience; or have at least two years of relevant case management experience.
• Alternatively, hold a bachelor’s degree in Human Services, Behavioral Science, or a related field and have at least one year of relevant case management experience, or have at least three years of experience working with or for people with intellectual or developmental disabilities.
• Relevant case management experience is providing services to older adults, people with physical or developmental disabilities, or members determined to have a Serious Mental Illness (SMI).
• Possess and retain a current, valid, class-appropriate driver’s license, complete required driver training, and pass required driving-record checks. Employees driving a personally owned vehicle on state business must maintain the required liability insurance.
• Have a valid Level One fingerprint clearance card to work with children and vulnerable adults.
• Pass the Department of Child Safety Central Registry and Adult Protective Services Registry searches, as well as background and reference checks.
• Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
• Demonstrate knowledge of HIPAA; community resources; medical and behavioral health issues and terminology; PCSP development methods; applicable federal and state statutes and agency policies; and case management principles and practices.
• Be skilled in initiating, developing, and maintaining member service plans; interviewing, counseling, and interacting with members and families; and identifying and resolving problems.
• Be able to work independently and in diverse teams, lead a team of Support Coordinators in the supervisor’s absence, maintain confidentiality, and drive a motor vehicle.

Responsibilities

• Drive to onsite visits at members’ homes, schools, and program sites to build relationships and discuss service needs and supports.
• Develop, review, monitor, and evaluate Person-Centered Service Plans (PCSPs) in accordance with required timelines; document individual progress and concerns; and make appropriate community-agency referrals.
• Facilitate meetings and program visits to support member and family choices, and complete referrals for assessed or covered services.
• Collaborate with community agencies to assist and support members and families in crisis.
• Write comprehensive progress notes, maintain case records, prepare reports, and complete special projects as required.
• Attend staffing, training, and other meetings, including meetings involving statewide travel; confer with a supervisor; and act as supervisor in the supervisor’s absence.

Benefits

• Affordable medical, dental, life, and short-term disability insurance plans
• Arizona State Retirement System participation and long-term disability plans
• 10 paid holidays per year
• Paid vacation and sick time
• Paid parental leave of up to 12 weeks per year for a newborn or newly placed foster or adopted child
• Deferred compensation plan
• Wellness plans
• Tuition reimbursement
• Stipend opportunities
• Infant at Work Program
• Rideshare and public transit subsidy
• Career advancement and employee development opportunities
• Flexible schedules

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level