Case Manager 3

Arizona Department of Administration•Phoenix, AZ

1d•Onsite

About The Position

The Arizona Department of Economic Security (DES), Division of Developmental Disabilities (DDD), is hiring a Case Manager 3. DDD provides individuals with developmental disabilities and their families with flexible, high-quality, member-driven services and supports, promoting independent decision-making and community engagement. The role is based at either 125 East Elliot Road in Chandler or 8620 North 22nd Avenue in Phoenix, Arizona. It involves driving to member homes, schools, and program sites; developing and monitoring Person-Centered Service Plans; coordinating services and referrals; and maintaining case documentation. The position may require statewide travel for meetings and training. Applicants may not be licensed or certified by the DDD Office of Licensing Certification and Regulation, have a principal interest in a DDD Qualified Vendor Agreement, have a spouse or close family member with such an interest, or be employed or subcontracted by a DDD Qualified Vendor.

Requirements

Arizona-licensed Registered Nurse in good standing; OR a bachelor’s degree in Social Work, Psychology, Special Education, or Counseling and at least one year of qualifying case-management experience; OR at least two years of qualifying case-management experience. Qualifying experience is providing case-management services to elderly people, people with physical or developmental disabilities, and/or members determined to have Serious Mental Illness (SMI).
Alternatively, a bachelor’s degree in Human Services, Behavioral Science, or a related field and at least one year of qualifying case-management experience; OR at least three years of experience working with or for individuals with intellectual or developmental disabilities.
Knowledge of HIPAA; community resources; medical and behavioral health issues and terminology; PCSP development methods and procedures; applicable federal and state statutes and agency policies; and case-management principles and practices.
Skills in initiating, developing, and maintaining member service plans; interviewing, counseling, and interacting with members and families; and identifying and resolving problems.
Ability to work independently and within diverse teams, lead a team of Support Coordinators in the supervisor’s absence, maintain confidentiality, and drive a motor vehicle.
A current, valid, class-appropriate driver’s license is required for employees operating a motor vehicle on state business. Required driver training and record checks apply; employees must maintain acceptable driving records. Employees using a personally owned vehicle for state business must maintain legally required liability insurance.
A valid Level One fingerprint clearance card issued under Arizona Revised Statute 41-1968 is required to work with children and vulnerable adults.
Candidates are subject to searches of the Department of Child Safety Central Registry and Adult Protective Services Registry and must pass background and reference checks.
Employment is contingent on completing the stated pre-employment processes and the agency’s ability to reasonably accommodate any restrictions.
Newly hired State employees must successfully complete E-Verify.
Applicants must not be licensed or certified by the DDD Office of Licensing Certification and Regulation, have a principal interest in or close family connection to a principal interest in a DDD Qualified Vendor Agreement, or be employed or subcontracted by a DDD Qualified Vendor.

Responsibilities

Drive to members’ homes, schools, and program sites to build relationships and discuss service needs and supports.
Develop, review, monitor, and evaluate Person-Centered Service Plans (PCSPs) within required timelines; document progress and concerns and make appropriate community-agency referrals.
Facilitate meetings and program visits to support member and family choices, and complete referrals for assessed or covered services.
Collaborate with community agencies to assist and support members and families in crisis.
Write comprehensive progress notes, maintain case records, prepare reports, and complete special projects as required.
Attend staffing, training, and other meetings, including meetings requiring statewide travel.
Confer with the supervisor and act as supervisor in the supervisor’s absence, including leading a team of Support Coordinators.

Benefits

Affordable medical, dental, life, and short-term disability insurance plans.
Arizona State Retirement System (ASRS) participation and long-term disability plans.
10 paid holidays per year.
Paid vacation and sick time.
Paid parental leave of up to 12 weeks per year for a newborn or newly placed foster or adopted child.
Deferred compensation plan.
Wellness plans.
Tuition reimbursement.
Stipend opportunities.
Infant at Work Program.
Rideshare and public transit subsidy.
Career advancement and employee development opportunities.
Flexible schedules to support work-life balance.