About The Position

Benteh Nuutah Four Directions Outpatient Treatment Center is seeking to fill the Case Management Support position with a qualified candidate. The CMS is responsible for performing the coordination and management of administrative duties for an integrated behavioral and substance use team and front desk operations. The CMS is a primary contact between the customer-owner and team, ensuring effective and efficient schedule coordination; verbal and written communication; information research and transfer; and system coordination. SCF programs are established to serve a primary population comprised of Alaska Native people who are affiliated with Cook Inlet Region, Inc. (CIRI) and Alaska Native and American Indian people within SCF’s geographical service area. Employees should have a thorough understanding of the cultures and the needs of this population. Such knowledge is critical to ensure the achievement of SCF’s vision of a Native Community that enjoys physical, mental, emotional, and spiritual wellness, and mission of working together with the Native Community to achieve wellness through health and related services:

Requirements

  • High School diploma or GED.
  • Bachelor's degree; OR four (4) years of administrative support experience; OR equivalent combination of education and experience; OR demonstrated proficiency as an Administrative Support III at SCF.
  • Two (2) years of Case Management Support experience; OR demonstrated proficiency as a Case Management Support I at SCF (for Case Management Support II).

Nice To Haves

  • Thorough understanding of the cultures and needs of the Alaska Native and American Indian population served by SCF.

Responsibilities

  • Coordination and management of administrative duties for an integrated behavioral and substance use team and front desk operations.
  • Serve as a primary contact between the customer-owner and team.
  • Ensure effective and efficient schedule coordination.
  • Manage verbal and written communication.
  • Conduct information research and transfer.
  • Oversee system coordination.

Benefits

  • Compliance with Employee Health Procedure is a condition of employment.
  • Agreement to comply with all job-related employee health screening and immunizations prior to the first day of employment.
  • For Health Care Personnel (HCP) positions, documentation of completed immunizations (MMR, Varicella, Hepatitis B, Influenza, T-dap, and COVID-19) prior to the first day of employment.
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