Case Management Supervisor

University of Miami•Miami, FL

2d•Onsite

About The Position

The Supervisor, Case Management RN analyzes and distributes daily weekend department assignments, oversees weekend staff and ensures compliance with case manager initiatives. This role assumes the responsibility of evaluating patients' physical and emotional treatment plans and care options, including assessing new patients, and working with care providers and overseeing treatment plans. The incumbent assumes oversight of the department during weekend coverage and assists to provide input during annual performance evaluations and makes recommendations regarding employee discipline, promotions, etc. This role assists Care Coordination staff when experiencing family/physician issues and attempts to resolve such issues in a timely and professional manner.

Requirements

Bachelor’s degree in relevant field required
Minimum 5 years of relevant experience required
Valid State of Florida RN license required
Ability to set performance goals, provide feedback, conduct evaluations, and effectively delegate tasks.
Providing employee training and motivation to enhance skills.
Ability to create and maintain a cohesive and productive team environment, build positive working relationships and work collaboratively with others.
Skilled in using office software, technology, and relevant computer applications.
Strong verbal and written communication skills to convey ideas clearly and persuasively.

Nice To Haves

Refer to department description for applicable certification requirements

Responsibilities

Coordinates weekend staffing schedules and assignments.
Monitors staff performance and provides feedback.
Ensures adherence to case management protocols and guidelines.
Conducts patient assessments and develops individualized care plans.
Collaborates with healthcare providers to optimize patient care.
Addresses and resolves patient and family concerns promptly.
Reviews and updates patient treatment plans as needed.
Facilitates communication between multidisciplinary teams.
Oversees the documentation and reporting of patient progress.
Provides training and support to new staff members.
Ensures compliance with regulatory and accreditation standards.
Participates in quality improvement initiatives.
Manages resources and supplies for the department.
Develops and implements policies and procedures to enhance care coordination.
Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures. Ensures employees are trained on controls within the function and on University policy and procedures.