Case Management Supervisor - Foster Care

Every Child's Hope•Jefferson City, MO

4d•Onsite

About The Position

The Case Management Supervisor supervises an assigned team of Foster Care Case Management (FCCM) Case Managers and ensures the delivery of quality, timely, family-centered services that promote child safety, well-being, and permanency. The supervisor provides regular documented individual supervision, reviews case progress and plans, monitors case requirements and performance, and supports staff through coaching, feedback, training, and professional development. The position works with Children’s Division, contract partners, courts, children, caregivers, and families as appropriate. Work is performed in office and community settings, including family homes, foster placements, schools, courts, and service-provider locations as assigned. Travel and occasional evening or weekend work may be required. Reasonable accommodation may be provided to qualified individuals with disabilities to enable performance of essential job functions in accordance with applicable law.

Requirements

Master’s degree in Social Work, Counseling, Psychology, or a closely related human services field from an accredited institution.
Minimum of two years of relevant professional experience in human services, behavioral health, child welfare, or a related field.
Complete required background and eligibility checks.
Maintain required position-specific training.
Use agency-approved case management and communication systems.
Follow applicable Missouri Children’s Division requirements, the FCCM contract, ECH policies, and applicable COA/Social Current accreditation standards.
Protect child and family rights, privacy, confidentiality, informed participation, and professional boundaries.

Nice To Haves

At least one year of supervisory or leadership experience.
At least three years of professional experience in human services.

Responsibilities

Provide direct supervision of approximately six case managers, including regular documented individual supervision.
Review case progress, permanency and concurrent plans, safety issues, barriers, and service needs with assigned staff.
Monitor required visits, contacts, case documentation, court reports, appointments, deadlines, and data entry.
Review and approve reports and monitor compliance, caseloads, budgets, and program performance indicators.
Facilitate team meetings and communicate current practice guidance and program expectations.
Support case assignments, transfers, closures, on-call coverage, and responses to urgent safety concerns.
Provide coaching, performance feedback, training, and professional development to case managers.
Participate in quality improvement, audits, case reviews, and corrective actions.
Communicate with Children’s Division, contract partners, courts, children, caregivers, and families as appropriate.
Perform other related duties as assigned, consistent with the responsibilities, training, and authority of the position.
Support timely child and family assessments, individualized case planning, permanency and concurrent planning, family connections, appropriate service referrals, and coordinated transitions to the extent applicable to the role.
Work within assigned authority and seek supervisory or qualified professional consultation when needed.
Promptly report suspected abuse or neglect, safety threats, and significant incidents as required.
Complete required orientation, ongoing training, supervision, and quality improvement activities.