Case Management Specialist
About The Position
Interviews, accepts, and provides comprehensive, long-term, structured, complex, case management services for an assigned caseload of clients participating in an established life management program; understands the uniqueness of the client’s history in order to determine most effective program plans; develops comprehensive program plan/goals and evaluates client's progress by conducting mentoring and counseling sessions with client and/or staff; serves as advocate for client in order to acquire services that will enable them to functionally cope with their environment; ensures constant compliance with funding requirements. Locates and arranges temporary housing for eligible clients, contacts local lodges, homeless shelters, motels, churches, etc. for lodging. Meets regularly with clients to discuss and evaluate their progress, feelings, impressions, changes, and personal growth/development; prepares accurate and up-to-date records documenting the same; receives incident reports and enforces disciplinary actions for infractions of the house guidelines. Processes rent and utility financial assistance for eligible clients; contacts utility organizations and landlords to arrange and process financial assistance. Provides direct assistance in obtaining and maintaining self-sustaining sources of income, benefits, and other economic supports as well as professional resources that provide assistance in enhancing clients' psychosocial well-being. Greets and interviews clients requesting assistance to determine client's eligibility for assistance based on program guidelines and restrictions; records clients' disposition and other pertinent information such as income, expenses, family, and work history; assists clients in completing applications for assistance; photocopies picture identification cards, payroll statements, utility bills, etc. Records the four last numbers of the client's social security card numbers.
Requirements
- Bachelor's degree from an accredited college or university in Social Work, Behavioral Science, or a related field.
- Three years of progressively responsible experience providing direct case management social services.
- Experience accessing clients’ needs and developing individual, comprehensive, long-term action plans for recovery utilizing a wide variety of resources.
- Valid State Driver's License.
Nice To Haves
- Experience in HMIS preferred.
Responsibilities
- Provides comprehensive, long-term, structured, complex, case management services for an assigned caseload of clients.
- Develops comprehensive program plans and goals, and evaluates client progress.
- Serves as an advocate for clients to acquire necessary services.
- Ensures compliance with funding requirements.
- Locates and arranges temporary housing for eligible clients.
- Meets regularly with clients to discuss and evaluate their progress, feelings, impressions, changes, and personal growth/development.
- Prepares accurate and up-to-date records documenting client progress.
- Receives incident reports and enforces disciplinary actions for infractions of house guidelines.
- Processes rent and utility financial assistance for eligible clients.
- Provides direct assistance in obtaining and maintaining self-sustaining sources of income, benefits, and other economic supports.
- Assists clients in obtaining professional resources to enhance their psychosocial well-being.
- Interviews clients to determine eligibility for assistance based on program guidelines.
- Records clients' disposition and pertinent information such as income, expenses, family, and work history.
- Assists clients in completing applications for assistance.
- Photocopies identification cards, payroll statements, utility bills, etc.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
