Case Management Specialist (7947)
About The Position
This position is responsible for interviewing, accepting, and providing comprehensive, long-term, structured, complex case management services for an assigned caseload of clients participating in an established life management program. The role requires understanding the uniqueness of the client’s history to determine the most effective program plans, developing comprehensive program plans/goals, and evaluating client progress through mentoring and counseling sessions. The Case Management Specialist serves as an advocate for the client to acquire services that will enable them to functionally cope with their environment and ensures constant compliance with funding requirements. Case management is an essential function of this position and requires professional knowledge and experience in assessing client needs, developing individualized service plans, establishing measurable goals, monitoring and documenting client progress, coordinating services, maintaining accurate case records and HMIS documentation, facilitating supportive programming, and developing appropriate discharge and transition plans. The position requires the ability to evaluate complex client circumstances, identify barriers to stability and self-sufficiency, coordinate multiple internal and external resources, make appropriate referrals, monitor outcomes, and modify service interventions as necessary. These responsibilities require demonstrated knowledge and application of social service case management principles and the ability to work effectively with individuals experiencing complex social, behavioral, housing, and economic challenges. Given the population served, experience providing case management services to individuals impacted by domestic violence is a directly relevant and valuable qualification for this position. Domestic violence cases may involve safety risks, trauma, coercive control, housing instability, financial dependence, mental health concerns, and other circumstances requiring specialized assessment and service coordination. The individual in this role must be able to apply trauma-informed and safety-focused practices, maintain appropriate confidentiality, develop individualized goals without increasing client risk, and coordinate specialized community resources. Requiring or strongly preferring demonstrated domestic violence case management experience is therefore reasonably related to the essential functions of the position and supports the organization's responsibility to provide competent, appropriate, and effective services to a vulnerable client population.
Requirements
- Bachelor's degree from an accredited college or university in Social Work, Behavioral Science, or a related field.
- Three years of progressively responsible experience providing direct case management social services.
- Experience assessing clients’ needs and developing individual, comprehensive, long-term action plans for recovery utilizing a wide variety of resources.
- Valid State Driver's License.
Nice To Haves
- Domestic violence experience desired.
- Demonstrated domestic violence case management experience.
Responsibilities
- Interview, accept, and provide comprehensive, long-term, structured, complex case management services for an assigned caseload of clients.
- Understand the uniqueness of the client’s history to determine the most effective program plans.
- Develop comprehensive program plans/goals.
- Evaluate client's progress by conducting mentoring and counseling sessions.
- Serve as an advocate for the client to acquire services that will enable them to functionally cope with their environment.
- Ensure constant compliance with funding requirements.
- Assess client needs.
- Develop individualized service plans.
- Establish measurable goals.
- Monitor and document client progress.
- Coordinate services.
- Maintain accurate case records and HMIS documentation.
- Facilitate supportive programming.
- Develop appropriate discharge and transition plans.
- Evaluate complex client circumstances.
- Identify barriers to stability and self-sufficiency.
- Coordinate multiple internal and external resources.
- Make appropriate referrals.
- Monitor outcomes.
- Modify service interventions as necessary.
- Apply trauma-informed and safety-focused practices.
- Maintain appropriate confidentiality.
- Develop individualized goals without increasing client risk.
- Coordinate specialized community resources.
Benefits
- Medical, Dental & Vision Insurance
- Paid Time Off (PTO)
- Paid Holidays
- Retirement Plan – 403(b) retirement savings plan with employer contribution/match, where applicable.
- Life Insurance
- Short-Term Disability
- Employee Assistance Program (EAP)
- Professional Development – Opportunities for training, continuing education, and development of professional skills.
- Mission-Driven Work Environment
- Career Growth Opportunities
- Work-Life Support
- Community & Professional Networking
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
