Case Management Specialist (8186)

The Salvation Army•Nashville, TN

13d

About The Position

Interviews, accepts, and provides comprehensive, long-term, structured, complex, case management services for an assigned caseload of clients participating in an established life management program. Understands the uniqueness of the client’s history in order to determine most effective program plans. Develops comprehensive program plan/goals and evaluates client's progress by conducting mentoring and counseling sessions with client and/or staff. Serves as advocate for client in order to acquire services that will enable them to functionally cope with their environment. Ensures constant compliance with funding requirements. Locates and arranges temporary housing for eligible clients, contacts local lodges, homeless shelters, motels, churches, etc. for lodging. Meets regularly with clients to discuss and evaluate their progress, feelings, impressions, changes, and personal growth/development. Prepares accurate and up-to-date records documenting the same. Receives incident reports and enforces disciplinary actions for infractions of the house guidelines. Processes rent and utility financial assistance for eligible clients. Contacts utility organizations and landlords to arrange and process financial assistance. Provides direct assistance in obtaining and maintaining self-sustaining sources of income, benefits, and other economic supports as well as professional resources that provide assistance in enhancing clients' psychosocial well-being. Greets and interviews clients requesting assistance to determine client's eligibility for assistance based on program guidelines and restrictions. Records clients' disposition and other pertinent information such as income, expenses, family, and work history. Assists clients in completing applications for assistance. Photopies picture identification cards, payroll statements, utility bills, etc. Records the four last numbers of the client's social security card numbers.

Requirements

Bachelor's degree from an accredited college or university in Social Work, Behavioral Science, or a related field.
Three years of progressively responsible experience providing direct case management social services.
Experience accessing clients’ needs and developing individual, comprehensive, long-term action plans for recovery utilizing a wide variety of resources.
Valid State Driver's License.

Nice To Haves

Experience in HMIS preferred.

Responsibilities

Provide comprehensive, long-term, structured, complex, case management services for an assigned caseload of clients.
Develop comprehensive program plans/goals and evaluate client's progress.
Conduct mentoring and counseling sessions with clients and/or staff.
Serve as an advocate for clients to acquire necessary services.
Ensure compliance with funding requirements.
Locate and arrange temporary housing for eligible clients.
Meet regularly with clients to discuss and evaluate their progress.
Prepare accurate and up-to-date records.
Receive incident reports and enforce disciplinary actions.
Process rent and utility financial assistance for eligible clients.
Contact utility organizations and landlords to arrange and process financial assistance.
Provide direct assistance in obtaining and maintaining self-sustaining sources of income, benefits, and other economic supports.
Assist clients in obtaining professional resources for psychosocial well-being.
Greet and interview clients to determine eligibility for assistance.
Record clients' disposition and pertinent information.
Assist clients in completing applications for assistance.
Photocopy identification cards, payroll statements, utility bills, etc.
Record the last four numbers of the client's social security card numbers.