Case Management Specialist - Advanced Practice

Compass Connections•Washington, DC

1d•Hybrid

About The Position

Compass Connections is a Texas-based non-profit organization with over a century of collective child welfare experience, dedicated to impacting and meeting the needs of vulnerable children and families through residential care, community-based support, foster care, and adoption services. We are a national leader in connecting, strengthening, and transforming families globally. This role is for individuals who believe they can make a difference in the world. The Case Management Specialist - Advanced Practice will be responsible for meeting federal and state regulatory guidelines, maintaining a caseload, participating in professional development, and ensuring the safety and well-being of children and families. This position requires effective communication in English and Spanish, independent judgment, and the ability to work in a fast-paced environment. The role involves significant travel and requires adherence to Compass Connections' professional and ethical standards.

Requirements

Bachelor’s or undergraduate degree from an accredited program/university in social work, psychology, criminal justice, sociology, or a related field of study.
Three (3) years of related experience including experience working in crisis intervention and case management (for those with a relevant degree).
Seven (7) years of related experience, including experience working in crisis intervention and case management (for those without a relevant degree).
Pass a pre-employment drug screen and random drug screens throughout employment.
Provide proof of work eligibility status upon request.
Pass a pre-employment and biennial criminal background checks.
Demonstrate mastery of comprehensive safety, resiliency, and mental health assessment.
Demonstrate the ability to utilize independent judgment and discretion to respond sensitively and competently to the service population’s cultural and socio-economic characteristics.
Communicate effectively in writing and verbally in English and Spanish.
Work collaboratively with other staff members, service providers, and professionals.
Provide crisis intervention according to training provided by Compass Connections when needed to maintain a safe environment.
Work in a fast-paced environment and maintain emotional control and professional composure at all times.
Maintain computer literacy required to meet the responsibilities of the position.
Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team.
Demonstrate a working knowledge of all Compass Connections policies and procedures.
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Fluency in English and Spanish is required.

Nice To Haves

Graduate degree in social work, criminal justice, sociology, or a related field of study from an accredited program/university.
Experience in working with immigrant populations and child welfare.
Integrated Case Management
First Aid
CPR
Emergency behavior intervention

Responsibilities

Meet all federal and state regulatory guidelines and standards that apply to this position.
Maintain a case load in accordance with agency policies, procedures, licensing, and contract standards.
Participate in workshops, seminars, education programs, and other activities that promote professional growth and development.
Independently maintain a minimum number of weekly contacts with children and families.
Exercise independent discretion and judgment to continually assess ongoing changes in behavior, circumstances or conditions that may affect child safety.
Provide feedback, support, and consultation as assigned to crisis line staff to ensure an appropriate response to crisis calls, families’ needs are addressed through the best possible supports, and follow-ups are conducted as needed.
Engage and involve children and their sponsors in the casework process.
Utilize professional judgment and experience to assess and document progress that children and their family/sponsors make toward risk reduction, achievement of service goals and positive case outcomes.
Compile, prepare, submit, and maintain accurate records, files, forms, statistics, and additional information in accordance with agency policies, licensing and/or contract requirements.
Participate in weekly case staffing with case managers, case aides, and contracted staff in the assigned region.
Work evenings, weekends, and holidays as needed or requested.
Implement Compass Connections safety protocols, including evacuating with children and other staff in case of an emergency.
Maintain confidentiality in all areas of the service population and program operations.
Maintain Compass Connections' professional and ethical standards of conduct outlined in Compass Connections' employee handbook, including demonstrating respect for agency staff, the service population, and community members, and complying with the required dress code at all times.
Exercises independent discretion and judgment to coordinate referrals, service planning, and documentation of services for assigned caseload.
Act as a liaison with stakeholders, including legal providers and the immigration court.
Accept crisis calls and provide support to families in crisis.
Participate in weekly treatment team meetings reviewing cases with the clinical and management team as necessary, recommending adjustments to the tiered level as appropriate.
75% travel, including car, train, and flight transportation, and overnight stays.
Exercises independent discretion and judgment to conduct comprehensive assessments, develop treatment plans, and make decisions in the field regarding the safety and well-being of assigned children and families.
Meet all deadlines required by the program supervisor and federal partners.
Communicate effectively in writing and verbally in English and Spanish.