Case Management Specialist - Advanced Practice

Compass Connections•Jersey City, NJ

1d•Onsite

About The Position

Compass Connections is a Texas-based non-profit organization with over a century of collective child welfare experience, dedicated to impacting and meeting the needs of the community’s most vulnerable children and families. They are a national leader in connecting, strengthening, and transforming families from around the globe through residential care, community-based support, foster care, and adoption services. The Case Management Specialist - Advanced Practice role involves working with children and families, particularly immigrant populations, to ensure their safety and well-being. This position requires the exercise of independent discretion and judgment in continually assessing ongoing changes in behavior, circumstances, or conditions that may affect child safety, coordinating referrals, developing treatment plans, and providing crisis intervention. The specialist will maintain a caseload, ensure compliance with federal and state regulatory guidelines, and engage children and their sponsors in the casework process.

Requirements

Fluency in English and Spanish.
Bachelor’s or undergraduate degree from an accredited program/university in social work, psychology, criminal justice, sociology, or a related field of study.
Integrated Case Management certification.
First Aid certification.
CPR certification.
Emergency behavior intervention certification.
For individuals possessing a degree in social work, psychology, criminal justice, sociology, or related field of study, three (3) years of related experience including experience working in crisis intervention and case management.
For individuals who do not possess a degree in social work, psychology, criminal justice, sociology, or a related field of study, seven (7) years of related experience, including experience working in crisis intervention and case management.
Pass a pre-employment drug screen and random drug screens throughout employment.
Provide proof of work eligibility status upon request.
Pass a pre-employment and biennial criminal background checks.
Demonstrate mastery of comprehensive safety, resiliency, and mental health assessment.
Demonstrate the ability to utilize independent judgment and discretion to respond sensitively and competently to the service population’s cultural and socio-economic characteristics.
Demonstrate the ability to communicate effectively in writing and verbally in English and Spanish.
Demonstrate the ability to work collaboratively with other staff members, service providers, and professionals.
Demonstrate the ability to provide crisis intervention according to training provided by Compass Connections when needed to maintain a safe environment.
Demonstrate the ability to work in a fast-paced environment and maintain emotional control and professional composure at all times.
Demonstrate the ability to maintain computer literacy required to meet the responsibilities of the position.
Demonstrate the ability to work effectively and without intensive supervision both independently and as a member of a multidisciplinary team.
Demonstrate a working knowledge of all Compass Connections policies and procedures.
Receive an annual Influenza vaccination or obtain an approved exemption as a medical or religious accommodation.
Applicants must be authorized to work for ANY employer in the U.S.

Nice To Haves

Graduate degree in social work, criminal justice, sociology, or a related field of study from an accredited program/university.
Experience in working with immigrant populations and child welfare.

Responsibilities

Meet all federal and state regulatory guidelines and standards that apply to this position.
Maintain a case load in accordance with agency policies, procedures, licensing, and contract standards.
Participate in workshops, seminars, education programs, and other activities that promote professional growth and development.
Independently maintain a minimum number of weekly contacts with children and families.
Exercise independent discretion and judgment to continually assess ongoing changes in behavior, circumstances or conditions that may affect child safety.
Provide feedback, support, and consultation as assigned to crisis line staff to ensure an appropriate response to crisis calls, families’ needs are addressed through the best possible supports, and follow-ups are conducted as needed.
Engage and involve children and their sponsors in the casework process.
Utilize professional judgment and experience to assess and document progress that children and their family/sponsors make toward risk reduction, achievement of service goals and positive case outcomes.
Compile, prepare, submit, and maintain accurate records, files, forms, statistics, and additional information in accordance with agency policies, licensing and/or contract requirements.
Participate in weekly case staffing with case managers, case aides, and contracted staff in the assigned region.
Work evenings, weekends, and holidays as needed or requested.
Implement Compass Connections safety protocols, including evacuating with children and other staff in case of an emergency.
Maintain confidentiality in all areas of the service population and program operations.
Maintain Compass Connections' professional and ethical standards of conduct outlined in Compass Connections' employee handbook, including demonstrating respect for agency staff, the service population, and community members, and complying with the required dress code at all times.
Exercises independent discretion and judgment to coordinate referrals, service planning, and documentation of services for assigned caseload.
Act as a liaison with stakeholders, including legal providers and the immigration court.
Accept crisis calls and provide support to families in crisis.
Participate in weekly treatment team meetings reviewing cases with the clinical and management team as necessary, recommending adjustments to the tiered level as appropriate.
Exercises independent discretion and judgment to conduct comprehensive assessments, develop treatment plans, and make decisions in the field regarding the safety and well-being of assigned children and families.
Meet all deadlines required by the program supervisor and federal partners.
Communicate effectively in writing and verbally in English and Spanish.