Case Management - Social Worker II

Berkshire Health Systems • Pittsfield, MA

8d

About The Position

The Case Management - Social Worker II provides psychosocial assessment, crisis intervention, advocacy, care coordination, discharge planning support, and resource management services to patients and families across the continuum of care. Working collaboratively with the interdisciplinary team, the Social Worker II addresses psychosocial barriers, promotes safe transitions of care, connects patients with community resources, and supports optimal patient outcomes while adhering to professional social work standards and regulatory requirements.

Requirements

• Two years of experience with a chronically ill population.
• Two years of experience assessing and engaging individuals with Behavioral Health/Substance Use Disorder conditions.
• Experience working in a healthcare setting as a member of a professional clinical team.
• Knowledge of community resources and Behavioral Health/Substance Use Disorder treatment, including experience making referrals for treatment, support, and services.
• A bachelor's degree in Social Work or a related clinical healthcare field.
• Licensed Social Worker (LSW) required.
• Ability to form rapid engagement and build alliances with patients and families.
• Ability to follow logical management throughout the continuum of care.
• Basic understanding of applying clinical criteria when determining medical necessity.
• Excellent leadership, interpersonal, communication, and team-building skills.
• Collaboration and negotiation skills with providers, patients, families, insurance organizations, and government agencies.
• Ability to work independently and adapt resiliently to multiple demands, shifting priorities, ambiguity, and rapid change.
• Computer literacy and ability to manage multiple open applications.
• Ability to maintain confidentiality of patient records and work autonomously while meeting productivity goals.

Nice To Haves

• Background with all age populations preferred.
• Master's degree preferred.
• LCSW or LICSW preferred.

Responsibilities

• Provide psychosocial assessments, crisis intervention, advocacy, care coordination, discharge planning support, and resource management services to patients and families.
• Collaborate with the interdisciplinary team to address psychosocial barriers and promote safe transitions of care.
• Connect patients with community resources and support optimal patient outcomes.
• Provide evidence-based brief interventions to individuals with Behavioral Health/Substance Use Disorder conditions, including Motivational Interviewing, Behavioral Activation, CBT, and Problem Solving.
• Refer individuals for Behavioral Health/Substance Use Disorder treatment, support, and services.
• Maintain and monitor the confidentiality of patient records.
• Manage multiple open applications and work autonomously while meeting productivity goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level