Case Management Intake Specialist - Alabama - Onsite

Gainwell Technologies•Montgomery, AL

11d•Onsite

About The Position

Join Gainwell as a Case Management Intake Specialist in Alabama, where you will harness the power of technology to help clients improve the health and well-being of the vulnerable members they serve. This role offers an incredible opportunity to grow your career in a company that values contributions, work flexibility, learning, and career development. You will connect your passion with purpose, teaming with people who thrive on finding innovative solutions to healthcare challenges.

Requirements

High School Diploma or GED required
Ability to effectively navigate and work across multiple systems and applications simultaneously required
Demonstrated reliability and commitment to consistent attendance in a full-time onsite work environment required
Ability to thrive in a fast-paced, high-volume production environment while maintaining strong attention to detail and accuracy required

Nice To Haves

Previous experience in mailroom operations, payment processing, document handling, or data entry preferred
Knowledge of and experience working within HIPAA compliance guidelines preferred

Responsibilities

Review and identify document images within the Perceptive Content system.
Accurately link documents and images to Medicaid cases using the Maestro system.
Perform data entry and document indexing to support case processing and compliance requirements.
Process incoming and outgoing mail and assist with routine mailroom functions.
Verify document accuracy and completeness while maintaining quality standards.
Organize, track, and maintain electronic records and documentation.
Meet established productivity and accuracy goals in a high-volume environment.
Follow departmental procedures, policies, and confidentiality requirements.
Collaborate with team members and leadership to support operational objectives.
Perform other administrative and document processing duties as assigned.