Case Information Specialists

Office of the Special Narcotics Prosecutor•New York, NY

About The Position

The Case Information Specialist is responsible for providing administrative and clerical support to the office. This position plays a crucial role in managing court-related cases, responsible for verification and maintenance of data within the agency database system and processing lab requests. Ensuring smooth communication between staff, attorneys, and external parties. Assist in answering incoming calls to the agency and redirecting the calls to the appropriate party.

Requirements

Strong skills in data entry
Proficiency in Excel
Strong oral and written communication skills
Strong organizational skills
Ability to complete tasks on deadline
Ability to work independently
Courteous and professional demeanor
Computer knowledge with a keen eye for detail
Good practical experience with word processing tools and spreadsheets such as Access, Microsoft Office, Word, Excel, etc.

Nice To Haves

Associate’s or Bachelor’s degree preferred
Three (3) years of work experience in a law firm, governmental agency, civic or community organization.

Responsibilities

Maintain and update court-related cases in the databases
Collect, enter, and verify data to ensure accuracy and completeness
Generate and provide statistical reports upon request
Answer and direct incoming call in a professional manner
Always maintain data quality and integrity
Notify attorneys and relevant parties upon receipt of requested documents
Assist in Preparing calendars, ensuring timely scheduling and coordination
Communicate and coordinate case-related information efficiently
Collaborate with internal departments and external agencies to ensure the smooth flow data of case information