Case Coordinator- Administrative Case Manager

Devereux•Malvern, PA

1d•Hybrid

About The Position

Devereux Advanced Behavioral Health is seeking an energetic and passionate Administrative Assistant of Blended Case Management to help families build strong, healthy, and supportive relationships. This role involves assisting with the overall administrative management of the BCM program, including maintaining referrals, opening individuals in service, running reports, and verifying billing. A key responsibility is leading the billing review process for county funding, which includes completing and submitting monthly invoices and maintaining authorizations. The position also requires coordinating care for clients with mental health, medical, education, and placement needs, while maintaining a small caseload (approximately 10 hours per week). The Case Coordinator will monitor and review service provision to ensure clients are continually receiving and participating in services, and will link clients to appropriate resources. Direct contact with the caseload and parent/guardian via telehealth and some face-to-face interactions is expected, adhering to state regulations. Timely and accurate documentation is essential. The role may also involve assisting other community service programs with administrative responsibilities as needed.

Requirements

BA/BS in a Human Services discipline

Nice To Haves

Experience is a plus

Responsibilities

Assist with the overall administrative management of the BCM program (maintaining referrals, opening individuals in the service, assisting with running reports, verifying billing, etc.)
Lead billing review process for county funding (completing and submitting monthly invoice, submitting and maintaining authorizations)
Assist with the auditing medical records for compliance and documentation requirements
Coordinate care for clients with mental health, medical, education, placement and related areas, while maintaining a small caseload (approximately 10hrs per week)
Coordinate, monitor and reviews the provision of services to ensure clients are receiving and participating in services on a continual basis.
Links client to appropriate resources
Maintain direct contact via telehealth and some face to face with caseload and parent/guardian per state regulations
Ensure timely and accurate completion of related documentation
Assist other community service programs with administrative responsibilities on an as needed basis

Benefits

Benefit eligibility after 30 days of employment
Pay rate of $19 - $21.66 an hour, dependent upon experience
Access to our ASCEND program that can help you pay back your student loan debt or pay up to $900 a credit for your graduate degree!
Comprehensive health and welfare program to eligible full-time employees, family members and domestic partners.
Medical (including telemedicine via phone, web, app), dental, prescription drug, preventative care, and mental health services.
Student loan debt assistance, tuition reimbursement and continuing education assistance.
Generous time-off (start accruing 1st day)
403(b) retirement plan with matching benefit
Voluntary/employee paid supplemental life and accident coverage.
Employee assistance / work-life balance program.