Case Coordinator

JEVS Human Services•Philadelphia, PA

6d•Hybrid

About The Position

At JEVS, we help the people we serve lead self-determined, connected, and hopeful lives that strengthen themselves, their families, and their communities. Our team is more than 1,000 strong, serving the Greater Philadelphia community tirelessly for over 80 years. Our programs are designed to help individuals have a better quality of life. We serve those with disabilities and people facing tough socio-economic conditions. We believe everyone deserves fulfilling jobs, educational opportunities, and access to vital services. Currently we have an exciting opportunity with our Work Ready program as a Case Coordinator. Work Ready provides a comprehensive set of employment-oriented services to those receiving Public Assistance benefits, including those who are in need of specific help managing barriers to self-sufficiency. This role, located in our Center City Philadelphia office, offers flexibility and a hybrid environment. This position is full time, 35 hours per week.

Requirements

Ability to problem solve and collaborate with a variety of customers in the Welfare to Work Industry
Proficient in MS Office applications (especially MS Word and Excel)
Willing to work a flexible schedule.
Inner city travel required.
Ability to organize multiple tasks in a timely manner

Nice To Haves

Bachelor’s degree preferred, or minimum of 3 years of human service/case management experience

Responsibilities

Provide in home and on site intensive case management support to caseload of DPW recipients.
Match and link clients with services.
Make initial telephone call, and orient the client to various agencies and personnel for specialized counseling and treatment.
Document all contacts with clients in a timely manner; maintain accurate and timely records of all case management/counseling sessions
Maintain the integrity and confidentiality of all client information including electronic, hard copy, and filing system.
In conjunction with the Clinical Staff, develop, prepare and utilize the Service Plans as the primary case management tool for each participant.
According to the Service Plan, provide regular, ongoing individual counseling to address barriers, encourage achievement of goals and ensure retention of clients
In conjunction with the Employment Team, schedule clients to participate in workshops, job search, and community service in order to achieve 50% Work Participation Rate (WPR).

Benefits

401(k), with company match
Tuition assistance: Available to all employees with at least one year of service, for those enrolled in job-related, accredited, degree or certificate level courses
Health, Dental, and Vision coverage
Ample paid vacation and sick time
10-12 paid holidays per year
Pre-tax commuter benefits
Continuing education, professional development opportunities, retreats, and training
Annual holiday party and office outings
Wellness workshops and activities and access to the Employee Assistance Program
Dress-down Fridays
Employee referral bonus
Reimbursement of eligible mileage and travel expenses