Case Assistant

Park West Health System•Baltimore, MD
•$18 - $20•Onsite

About The Position

The Case Assistant reports to the Ryan White Clinical Quality Manager and provides support services for Hidden Garden Medical Case Management as instructed.

Requirements

  • Bachelor’s Degree with two years’ experience working in a social service environment
  • Relevant background experience and sensitivity to HIV/AIDS related issues and African-American and other minority community issues.
  • An awareness of local AIDS services and resource providers at the public and community levels.

Responsibilities

  • Monitor clients’ compliance with primary medical care, mental health, and substance use appointments.
  • Provide pre-appointment reminders; assess barriers to keeping appointments and assist with rescheduling HIV primary care, behavioral health and specialty appointments.
  • Monitor eligibility for Ryan White services and update agency forms.
  • Make phone calls to and on behalf of clients and conduct home visits for lost to care clients.
  • Arrange transportation and/or accompany patients to appointments as requested
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