Case Aide

WESTCARE INC•Hagåtña, GU

12d•$13 - $14•Onsite

About The Position

This position will perform paraprofessional case management and program participant activities to support and augment professional services provided to participants.

Requirements

High School Diploma or equivalent and two (2) years of college-level education is required.
Two (2) years of alcohol and other drug counseling experience may be substituted for one (1) year of college-level education.
No more than one (1) year of college-level education may be substituted with alcohol and other drug counseling experience.
Knowledge of the criminal justice system.
Excellent communication skills.
Ability to exercise good judgment and discretion.
Ability to work well in a team environment.
Adherence to the highest standard of ethical conduct, especially to standards governing confidentiality.
Professional appearance and demeanor.
Must be culturally/linguistically sensitive to populations served.
Valid driver’s license and ability to obtain and maintain WestCare’s vehicle insurance is required.
CPR Certification and First Aid Certification.

Nice To Haves

Two (2) years of experience in providing direct counseling services to persons with alcohol and/or drug problems is preferred.
Intake and assessment experience is preferred.
Marketing and/or sales experience preferred.
Bilingual is preferred.

Responsibilities

Transports clients to and from visits for housing and other resources related to individual service plan.
Assists Veteran Advocates/Case Managers in service delivery for program participants in office and/or home settings.
Prepares reports regarding participant contacts.
Accompanies Veteran Advocates/Case Managers on emergency and other field visits.
Obtains medical, social and other records to assist staff in developing participant’s service plan.
Makes collateral contacts to community agencies such as veteran affairs, doctors, police and social service agencies to obtain necessary information.
Assists participants in completing forms relating to assistance or service requests.
May perform clerical activity such as data collection, filing and obtaining case files and copying and arranging various documents, referral information and other written material.
Gather and distribute participants’ food, clothing and household items.
Embrace and embody the mission, vision, guiding principles, clinical vision and goals of WestCare Foundation.
All other duties as assigned.