Case Aide Specialist

ENDEAVORS•Austin, TX

1d•Hybrid

About The Position

The Case Aide Specialist will assist Supportive Housing programs through various administrative and case management functions. The Case Aide Specialist will work closely with case managers in providing comprehensive wrap around case management services. The Case Aide Specialist will assist Case Manager and Program Leadership with tasks associated with serving clients and their families who are homeless or at risk of homelessness with the goal of increasing their quality of life and maintaining the highest possible ability to function within the community.

Requirements

1+ years case management or support services experience
2+ years in a customer service focused environment.
Driver’s License with clear record.
Must have daily use of a vehicle without prior notice.
Must be available and willing to travel to various locations and with such frequency as the business need dictates.

Nice To Haves

Bachelor’s Degree in Social Work, Sociology, Psychology or related field
3+ years preferred experience
Experience with homeless, low income, veterans & their families a strong plus.

Responsibilities

Conduct attempts to locate clients for initial intake appointments including travel to public facilities that clients are known to frequent
Conduct client screening assessments
Assist with data entry
Accompany case managers during monthly home visits
Order and deliver move-in essentials after clients are housed
Prepare packets of required documentation to process financial assistance
General administrative functions in a timely and accurate manner
Conduct client interviews
Assist with entering information and maintaining databases
Running program errands and assist walk in clients
Conduct outreach and engagement activities with community partners
Communicate with service providers and community stakeholders
Other duties as assigned.
Demonstrate Exceptional customer service, in Everything you do, by placing the child, family, Veteran or client first to support our mission to "Empower people to build better lives for themselves, their families, and their communities."