21073 - Case Administrator - Worcestershire

Ministry of Justice • Worcester, MA

1d • Hybrid

About The Position

Case Administrators play a vital support role in probation teams, helping to keep the public safe and giving people the chance to turn their lives around. This varied role offers the chance to make a difference, gain new skills, and build a rewarding career within the Probation Service. New entrants are expected to join on the minimum of the pay band, with opportunities for annual pay progression through a Competency Based Framework (CBF) as competence grows. Probation Service also increases their pay band ranges annually in line with Civil Service Pay guidance. This is an administrative job within the Probation Service, supporting probation staff to work with people on probation. As a case administrator, you’ll ensure all processes run efficiently, systems are maintained properly, and probation information is collated and prepared for case files. You’ll use your strong communication skills to handle enquiries from colleagues, agencies, and people on probation in a busy environment.

Requirements

• Must have the right to work in the UK.
• Complete a short application form detailing responses to Civil Service Behaviours and Experience based questions.
• Sit the Civil Service Judgement test (CSJT).
• Demonstrate evidence of experience.
• Meet minimum selection criteria for the role.
• Pass the CSJT and application sift process.
• Pass VISOR vetting post offer.

Nice To Haves

• Some roles will not be suitable for Hybrid Working.
• Hybrid Working will not suit everyone’s circumstances.

Responsibilities

• Play a vital support role in probation teams.
• Help to keep the public safe.
• Give people the chance to turn their lives around.
• Ensure all processes run efficiently.
• Ensure systems are maintained properly.
• Ensure probation information is collated and prepared for case files.
• Handle enquiries from colleagues, agencies and people on probation in a busy environment.

Benefits

• Annual leave is 25 days on appointment and will increase to 30 days after five years’ service, plus public holidays.
• Pension: The National Probation Service is covered by the Local Government Pension Scheme (LGPS).
• Training: The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
• Networks: The opportunity to join employee-run networks that have been established to provide advice and support.
• Support: A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
• Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
• Paid paternity, adoption and maternity leave.
• Free annual sight tests for employees who use computer screens.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed