CASAC-Outreach and Recovery Specialist

Greater Mental Health of New York•White Plains, NY
•Hybrid

About The Position

The CASAC Outreach and Recovery Specialist provides community outreach, engagement, screening, brief intervention, recovery support, and treatment linkage for individuals affected by or at risk for opioid use disorder (OUD), substance use disorder (SUD), and co-occurring disorders. As part of the State Opioid Response (SOR) Grant initiative, the specialist engages people in community settings and helps them identify appropriate treatment, recovery, harm reduction, and supportive services. The position uses evidence-based strategies, including Motivational Interviewing and Screening, Brief Intervention, and Referral to Treatment (SBIRT), to reduce barriers to care and connect people with appropriate services. The role involves extensive community-based and field work throughout Westchester County, collaboration with multidisciplinary teams and community partners, and accurate documentation and tracking of outreach and grant activities. Evening or flexible hours may be required based on outreach needs. This is a mandated reporter position.

Requirements

  • Current New York State Credentialed Alcoholism and Substance Abuse Counselor (CASAC) or CASAC-Trainee (CASAC-T) credential.
  • Experience working with individuals affected by substance use disorders, opioid use disorder, and/or co-occurring mental health and substance use conditions.
  • Ability and willingness to travel throughout Westchester County to provide community-based outreach and engagement services.
  • Valid driver's license, a driving record satisfactory to the agency's insurance carrier, and adherence to the agency driver policy.
  • A valid driver's license held for at least 3 years; agency drivers must be at least 21 years old.
  • Obtain and maintain current New York State Defensive Driving certification within 30 days of hire.
  • Strong computer knowledge, including typing, communication tools, scheduling tools, and web browsers.
  • Proficiency in Microsoft Office Suite and database management systems.
  • Fluency in English in reading, writing, and speaking.
  • Must be cleared and maintain clearance by applicable regulatory authorities as required.
  • Legally eligible to work in the United States without sponsorship.
  • Ability to maintain confidentiality, professional boundaries, and applicable ethical standards.

Nice To Haves

  • Experience with community outreach, engagement, substance use treatment, care coordination, or other community-based behavioral health services.
  • Knowledge of OASAS-certified substance use disorder treatment services and community recovery resources.
  • Knowledge of harm reduction, overdose prevention, and medications for opioid use disorder.
  • Experience using Electronic Health Records.
  • Bilingual skills.

Responsibilities

  • Conduct community outreach and engagement throughout Westchester County to identify and engage people affected by or at risk for OUD, SUD, and co-occurring disorders.
  • Conduct substance use screenings and assessments within the CASAC's scope of practice and identify individual needs and appropriate referrals.
  • Use Motivational Interviewing, SBIRT, harm reduction, and person-centered engagement strategies.
  • Provide brief interventions and education about substance use, overdose prevention, treatment options, recovery supports, and harm reduction resources.
  • Assist individuals in accessing appropriate substance use disorder treatment and recovery services, including outpatient, intensive outpatient, withdrawal management, residential, inpatient, and medication for opioid use disorder services.
  • Facilitate warm handoffs and follow up with people referred to treatment and recovery services.
  • Provide care coordination, system navigation, and linkage to behavioral health, medical, housing, social service, recovery, and other community-based supports.
  • Collaborate with Peer Specialists/CRPAs, Care Managers, clinical staff, and other SOR Outreach and Recovery Specialists to coordinate services and address barriers to treatment.
  • Develop and maintain relationships with hospitals, emergency departments, shelters, recovery organizations, criminal justice agencies, schools, libraries, community organizations, healthcare providers, and other community partners.
  • Participate in outreach events, health fairs, educational events, tabling opportunities, and other activities that increase awareness of SUD and OUD resources.
  • Provide or facilitate access to overdose prevention education, naloxone/Narcan training, and harm reduction resources in accordance with agency procedures and grant requirements.
  • Complete timely and accurate documentation of outreach contacts, screenings, interventions, referrals, linkages, and other services.
  • Maintain required SOR grant tracking information and assist in collecting data needed to demonstrate activities, outcomes, and deliverables.
  • Participate in individual supervision, team meetings, case consultation, training, and grant-related activities.
  • Maintain confidentiality, professional boundaries, and ethical standards in accordance with agency policy and applicable federal and New York State requirements.
  • Perform other duties as needed to support the organization's vision, mission, and values, including other related duties as assigned.

Benefits

  • 403(b) retirement plan with employer contribution after 1 year of service
  • Flexible work arrangements, subject to business needs, including hybrid options
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • 15 days of paid time off per year
  • 12 days of paid sick time per year
  • 11 employer-paid holidays per year
  • Opportunities for advancement, training programs, and support for certifications and continuing education
  • Free employee assistance program (EAP) services
  • Employee discounts
  • Gym reimbursement through the employer's medical insurance carrier
  • Public Service Loan Forgiveness (PSLF) qualifying employer
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