CART Screener

VOLUNTEERS OF AMERICA SOUTH CENTRAL LOUISIANA•Lake Charles, LA

60d•Hybrid

About The Position

The Screener/Navigator is responsible for providing assistance to families engaging in services from initial screening and assessment of needs through ongoing connection to community resources and supports. The duties of this position are entry level, with direct supervision from an experienced Licensed Mental Health Professional.

Requirements

Bachelor’s Degree in a social Service Field
1-3 years of experience
Working knowledge of computers and software
Must possess a Louisiana driver’s license
Have access to an insured automobile

Responsibilities

Conduct initial screenings with individuals seeking crisis services through phone, in-person, or virtual assessments.
Conduct initial ECSS screenings with parents who call, present, or are referred to the clinic.
Serve as a back-up to routine, clinical screeners.
Collect and document relevant client information, including demographics, presenting concerns, mental health history, environmental risks factors, and other social determinants of health.
Collect, organize, and compile necessary forms.
Use standardized screening tools to assess symptoms, risk factors, needs and service eligibility.
Ensure initial screening documentation is completed accurately and entered into the electronic health record.
Work independently and collaboratively to locate and stay abreast to community resources and supports, keeping clinical team informed and working with clinical team and directly with families to connect families to resources and supports to meet their needs.
Educate individuals and families about resources and support systems available to them.
Promote hope, personal responsibility, empowerment, education, and self-determination in all aspects of their work.
Coordinate referrals for internal and external services, ensuring individuals are matched with the appropriate level of care.
Collaborate with clinicians, case managers, and administrative staff to facilitate the intake and treatment process.
Handle routine administrative duties, including filing, scanning, copying, and faxing.
Maintain accurate and confidential records in compliance with HIPAA, 42CFR and clinic policies.
Assist Clinic/Unit Manager(s) with ongoing specialized assignments, complex projects and other duties as directed.
Be available to assist and dispatch out for crisis calls.