Carrier Sales Representative

Allen Lund Company, Inc.•Downers Grove, IL

16h

About The Position

Allen Lund Company is seeking a Carrier Sales Representative to prospect, contract, secure, and establish relationships with carriers to move truckload and LTL volumes of dry, refrigerated, and flatbed cargo. This role requires a great deal of independent thought, organization, analytic skills, and strong communication. The Carrier Sales Representative will be responsible for developing and increasing profitable volume with existing and newly acquired carriers. They will use their strong relationships to understand carriers' business, qualifying them better and gaining knowledge of lanes serviced. They will contact and build strong relationships with carriers, increasing capacity for specific projects and lanes, and boosting the overall capacity for the office and company. The role also involves delivering exceptional customer service in every interaction, and being involved in the daily management and coordination in the office, including building loads, setting up carriers, updating/checking calls, and scheduling pick-up and delivery appointments. They will also update customer systems and customers with critical information, and uphold the set processes, procedures, and protocols established to qualify and match the correct carrier for a shipment based on the service required. The Carrier Sales Representative will consistently uphold the company standard by following our core principles of Customer, Company, Office.

Requirements

Self-motivated, enthusiastic team player who excels in a fast-paced environment.
Excellent and effective communication skills.
Strong customer service orientation and excellent work ethic.
Ability to quickly process information and make decisions.
Excellent time-management skills with the ability to multitask.
Highly organized and detail-oriented.
Ability to work well under pressure in a fast-paced environment.

Responsibilities

Develop and increase profitable volume with existing and newly acquired carriers.
Understand carriers' business, qualify them better, and gain knowledge of lanes serviced.
Contact and build strong relationships with carriers to increase capacity for specific projects and lanes.
Boost the overall capacity for the office and company.
Deliver exceptional customer service in every interaction.
Assist and support the office to ensure standards, policies, and procedures are upheld.
Be involved in the daily management and coordination in the office, including building loads, setting up carriers, updating/checking calls, and scheduling pick-up and delivery appointments.
Update customer systems and customers with critical information.
Uphold the set processes, procedures, and protocols established to qualify and match the correct carrier for a shipment based on the service required.
Consistently uphold the company standard by following our core principles of Customer, Company, Office.