Carrier Sales Representative
About The Position
The Carrier Sales Representative will drive organic revenue growth within assigned key accounts by providing efficient transportation solutions and competitive pricing. This role involves actively working to capture greater market share across existing customer networks and lanes. Responsibilities include researching spot markets, lane trends, and equipment availability to negotiate competitive quotes, rates, and pricing solutions. The representative will also source, qualify, and build strong relationships with motor carriers to match available capacity with customer freight daily. Shipment execution from tender to delivery, including dispatching carriers, confirming appointments, and utilizing real-time visibility tools, is crucial. Additionally, the role requires processing customer order entries, updating load details, and maintaining accurate data within the TMS. Collaboration with internal operations, senior management, and accounting is essential to ensure customer needs are met, service failures are escalated, and operational goals are achieved.
Requirements
- Bachelor’s degree preferred; only candidates with Carrier Sales Experience will be considered, full-cycle account management, or transportation operations experience.
- Intermediate to advanced computer knowledge, including proficiency with standard desktop applications (spreadsheets, DAT, Highway and Saferweb) and comfort learning new logistics systems.
- Hands-on experience with TMS platforms (e.g., Aljex), real-time tracking solutions (e.g., MacroPoint), and carrier onboarding tools (e.g., MyCarrierPortal).
- Proven track record in business development, cold calling, relationship building, and closing spot/contract pricing.
- Exceptional organization, detail orientation, and ability to prioritize in a high-volume, fast-paced environment.
Nice To Haves
- Active portfolio or background in developing new shipper accounts.
- Deep understanding of U.S. over-the-road transportation, market trends, regional lane capacity, and equipment types.
- Consistent history of achieving sales KPIs, margin targets, and high customer retention.
Responsibilities
- Drive organic revenue growth within assigned key accounts by providing efficient transportation solutions and competitive pricing.
- Actively work to capture greater market share across existing customer networks and lanes.
- Research spot markets, lane trends, and equipment availability to negotiate competitive quotes, rates, and pricing solutions for prospects and customers.
- Source, qualify, and build strong relationships with motor carriers (asset-based, owner-operators, and fleets) to match available capacity with customer freight daily.
- Execute shipments from tender to delivery, dispatching carriers, confirming appointments, and utilizing real-time visibility tools (e.g., MacroPoint, MyCarrierPortal) to track progress and proactively resolve service issues.
- Process customer order entries, update load details, and maintain accurate data within the TMS (e.g., Aljex) to ensure smooth workflows for operational execution and accounting/invoicing.
- Collaborate closely with internal operations, senior management, and accounting to ensure customer needs are fully supported, service failures are escalated, and operational goals are met.
Benefits
- All your information will be kept confidential according to EEO guidelines.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
