Carrier Sales Representative

Crane Worldwide LogisticsHouston, TX
Onsite

About The Position

The Carrier Sales Representative will manage all assigned loads within their assigned territory on a daily basis. This includes procuring capacity and negotiating favorable pricing to increase profitability, which may require working nights and weekends. The role involves developing relationships with motor carriers to understand their capabilities and pricing structure to secure capacity and competitive pricing. The representative will work closely with Account Managers and Account Executives to understand customer requirements and collaboratively develop solutions to increase business levels. Key responsibilities include reviewing carrier service levels to ensure key performance indicators are achieved, developing corrective action plans with carriers when performance is below expectation, and acting as an intermediary for communication between carriers and Account Management to meet customer expectations. The role also involves collaborating with peers to increase Crane Solutions' carrier portfolio, working with Operations Associates to ensure tracking expectations are met, and ensuring customer and profitability expectations are achieved in conjunction with Account Management. Escalating potential carrier service failures to Account Management and resolving issues as they arise, providing pricing guidance for RFPs and pricing requests, and providing market intelligence reporting to Account Management and Leadership are also key functions.

Requirements

  • Excellent written and verbal communication skills
  • Demonstrates effective negotiation skills
  • Detailed understanding of the truckload industry to include equipment types, carrier capabilities, pricing and regulations
  • Strong understanding of US Geography
  • Excellent organizational and problem solving skills
  • Capable of managing multiple tasks simultaneously
  • Proficient in Microsoft Excel
  • Works well in a team environment
  • Minimum 3 to 5 years' transportation experience or combination experience and education (brokerage experience strongly preferred)
  • Minimum 2 years' experience with industry capacity / pricing boards (DAT, GetLoaded, Truckstop, etc.)

Nice To Haves

  • Bachelor's degree preferred
  • Professional certification may be required in some areas.

Responsibilities

  • Manage all assigned loads within assigned territory on a daily basis to include procuring capacity and negotiating favorable pricing to increase profitability (may include nights and weekends)
  • Develop relationships with motor carriers to understand carrier capabilities and pricing structure to secure capacity and competitive pricing
  • Work closely with Account Managers and Account Executives to understand customer requirements and collaboratively develop solutions to increase business levels
  • Reviews carrier service levels to ensure key performance indicators are achieved
  • Develop corrective action plans with carriers when performance is below expectation
  • Work as intermediary for communication between carriers and Account Management to meet customer expectations
  • Collaborate with peers and utilize tools provided to further increase Crane Solutions' carrier portfolio
  • Work with Operations Associates to ensure tracking and tracking expectations are achieved
  • Work closely with Account Management to ensure customer and profitability expectations are achieved
  • Escalate all potential carrier service failures to Account Management and resolve issues as they arise
  • Provide pricing guidance for RFP's and pricing requests
  • Provide market intelligence reporting to Account Management and Leadership

Benefits

  • Quarterly Incentive Plan
  • 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
  • Excellent Medical, Dental and Vision benefits
  • Tuition Reimbursement for education related to your job
  • Employee Referral Bonuses
  • Employee Recognition and Rewards Program
  • Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
  • Employee Discounts
  • Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates
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