CARRIER SALES REPRESENTATIVE I

Crowley Maritime Corporation • Jacksonville, FL

7d • Hybrid

About The Position

Crowley is a privately held, U.S.-owned and operated company serving the maritime, logistics and energy industries with scale in 36 nations and island territories. Our Purpose is to bravely advance what’s possible to elevate people and planet, guided by our values of Integrity, Sustainability and Drive. With more than $3 billion in annual revenue, our solutions provide integrated supply chains with a commitment to safety and reliability in our ocean and land transportation services and facilities. We set high standards, operate with discipline, and continuously improve how we work. Performance, operational excellence and innovation drive how we compete, grow and deliver to our customers and partners. Crowley offers a dynamic environment where employees can grow their careers, contribute to critical operations, and be part of a company built on integrity, sustainability, and performance.

Requirements

• High school diploma or equivalent required.
• Proficient with Microsoft Office products, including Excel, Outlook and Word.
• 0 - 3 years of truck transportation, truck brokerage, supply chain management, import/export transportation, customer service, negotiations or related experience.

Nice To Haves

• Bachelor's degree in business, transportation or related field preferred.

Responsibilities

• Responsible for finding carriers and developing & maintaining strong relationships with them.
• Fulfill shipments with the lowest cost and best service carriers.
• Responsible for rate negotiation with carriers.
• Ensure operational execution.
• Communicate performance expectations to carriers for each shipment.
• Participate in carrier business reviews as needed.
• Review carrier service performance and identify service improvements.
• Manage import forwarding and customs brokerage activities, ensuring compliance with domestic and international trade regulations.
• Build and maintain strong relationships with customs, vendors, and internal stakeholders while delivering a high level of customer service.
• Coordinate and prioritize multiple assignments simultaneously, ensuring accuracy, efficiency, and adherence to deadlines.
• Analyze operational data and complex issues to identify solutions, improve processes, and support informed decision-making.
• Prepare clear, concise reports, procedures, correspondence, and other business documents while collaborating effectively within a team environment.

Benefits

• Competitive pay with recognition programs
• Comprehensive benefits: medical, dental, and vision insurance, life and disability coverage, and paid vacation and holidays
• Leave and family support: parental leave and sick leave
• Learning and growth: access to training and development for continuous skill development
• Well-being resources: Employee Assistance Program, wellness program, and gym membership discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED