Carrier Coordinator

Virginia Transportation Corp•West Warwick, RI

4d•Onsite

About The Position

At Virginia Transportation, we believe our people are the driving force behind our success. As a leading auto hauling company, we’re committed to building a team of passionate professionals who share our vision of becoming the best in the industry. Every role at Virginia Transportation is essential to achieving our goals. Whether you’re a seasoned industry veteran or just starting your career, you’ll find opportunities to grow and excel in a supportive, team-oriented environment. We offer a competitive compensation package including comprehensive benefits to support your well-being and financial security. Join us as we redefine the auto hauling industry.

Requirements

3–5 years of relevant dispatch or brokerage experience is required.
Strong computer skills, including Microsoft Office (Word, Excel, Outlook) and an aptitude for learning systems like EveryFleet and RMIS.
Persuasive communication and interpersonal skills; ability to influence positive behavior with drivers and brokers.
Strong analytical and decision-making skills to evaluate alternatives based on cost, customer expectations, and needs.
High attention to detail with the ability to prioritize and organize information under pressure.
Excellent math and conflict-resolution skills, maintaining a professional demeanor during shipment issues.
Comfortable in a fast-paced, high-call-volume environment; must be able to handle emergency calls after standard business hours.

Responsibilities

Review new and existing carrier documentation (COIs, Brokerage agreements, etc.) through RMIS. Must know insurance requirements and understand basic policies.
Coordinate with carriers and insurance agents regarding document requirements.
Help maintain active carrier profiles in EveryFleet through RMIS.
Distribute application links to prospective carriers through RMIS.
Review carrier loads every morning and update as needed. Assign and dispatch loads to carriers effectively.
Communicate with carriers on ETAs and update Operations/Dealer Relations regarding any delays.
Understand carrier needs and preferred lanes while building and maintaining long-term relationships.
Work with carriers for specific load coverage and educate them on the EveryFleet Admin Portal and Driver app.
Collaborate with regional dispatchers to develop the most efficient loads for carrier and VTC needs.
Input client data accurately, provide updates to clients, and ensure correct dates/times are updated client apps.
Update the Secondary Market sheet with carriers, dates, and times.
Maintain a thorough understanding of the VTC contracted network and client applications.