Cargo Warehouse Agent

Alliance Ground International•Chicago, IL

5d•Onsite

About The Position

As a Warehouse Agent at Alliance Ground International (AGI), you provide ground support services that help flights run on time in a fast-paced aviation environment. The role handles cargo acceptance, movement, storage, and preparation for import and export flights, while maintaining accurate records, cargo security, and a clean work area. You must follow company and airport safety, security, and compliance procedures and complete required training. The position requires flexible availability, including nights, weekends, and holidays, and involves physically demanding work around vehicles, aircraft, and machinery noise. AGI is an independently owned ground handling company serving more than 100 airlines at 61 airports across the United States and Canada. The company reports having more than 12,000 team members and supporting more than 1.5 billion kilos and 400,000 departures. AGI describes its focus as providing high-quality service and maintaining a strong safety record.

Requirements

Be at least 18 years of age.
Have a high school diploma, GED, or equivalent work experience.
Possess a valid driver’s license with a clean driving record.
If the work location is in the United States, have authorization to work in the United States as defined by the Immigration Reform Act of 1986; if in Canada, have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001.
Complete ramp and SIDA training to obtain airport authority identification security.
If required by the customer or role access, be able to secure a Customs Seal through the respective governing agency.
Communicate information and instructions effectively and professionally, verbally and/or using radio equipment.
Have basic math skills for calculating piece counts, weights, and dimensions.
Have computer skills for using systems to track cargo.
Have problem-solving skills to troubleshoot loading and unloading issues.
Have time-management skills to complete tasks efficiently in a fast-paced environment.
Be able to lift, carry, push, pull, and move items weighing 70 pounds (32 kg) or more regularly, and repetitively lift 40-to-50-pound items on raised surfaces.
Be able to walk, climb, bend, kneel, crawl, and stoop frequently and for extended periods.
Be able to remain alert to moving vehicles or aircraft and use radio equipment to communicate with crew and airport authorities.
Be able to work around jet and machinery noises.

Nice To Haves

One or more years of relevant experience.

Responsibilities

Facilitate loading and unloading cargo to and from trucks.
Check freight for piece count, weight, dimensions, and appropriate documentation when accepting or delivering cargo.
Issue warehouse receipts or collect signed delivery receipts.
Confirm that cargo has a proper release from office personnel before delivering it to a consignee or agent.
Operate basic cargo-handling equipment, including forklifts, aircraft pallets, and pallet jacks.
Break down import cargo, sort it as required, check it against the manifest, and store it in the correct manner and location.
Build up export cargo according to instructions from a supervisor or the person directing the buildup.
Maintain inventory of freight on hand, warehouse supplies, airline equipment, and containers.
Maintain security of cargo and company equipment; watch for tampering or pilferage and report incidents as needed.
Keep the work area clean and report damaged or broken equipment as needed.
Accept related assignments from lead agents, supervisors, or management.
Complete paperwork and forms related to work assignments and enter information into the company information system as required.
Follow company procedures and protocols to work safely and responsibly.
Complete training required by the company, airport governing authority, or customer.
Take reasonable care for personal and others’ health, wellbeing, safety, and security at work, and cooperate with managers and supervisors on legal requirements.
Do not intentionally or recklessly interfere with or misuse company-provided health, safety, security, or welfare resources.
Report dangerous work situations, hazards, near misses, incidents, accidents, and dangerous occurrences to a manager or supervisor.
Perform work according to provided information and training and applicable health, safety, and security rules and procedures; understand AGI policies and attend required courses.
Communicate professionally with flight crews, gate agents, and other ground crew, including by radio, to coordinate cargo, truck, and equipment movements.
Use basic math to calculate piece counts, weights, and dimensions; use computer systems to track cargo; troubleshoot loading and unloading issues; and manage time effectively in a fast-paced environment.
Be punctual, prepared, and safety-conscious, and be willing to work flexible hours, including nights, weekends, and holidays.