Cargo Operations Manager

Menzies Aviation Careers•Rockford, IL

9h•Onsite

About The Position

The Cargo Operations Manager directs and coordinates cargo handling activities to provide fast and efficient services for customers by performing the following duties personally or through subordinate supervisors. The Operations Manager will be responsible for all cargo operations, ensuring that the delivery of service is consistent, professional, safe, and secure. This role requires a seasoned senior manager with strong cargo operational, business understanding and leadership skills. The incumbent must have the ability to run a business in a challenging environment, whilst maintaining strict Menzies Corporate Governance and Financial guidelines.

Requirements

Must possess 3-5 years of Cargo Operations and Management experience within the aviation industry.
Experience with sound knowledge of cargo operations and procedures required.
previous Management experience in the Airport Cargo Handling Business and a demonstrable track record of cargo handling success
A proven track record in managing a business unit.
Conversant with international airline cargo handling procedures, international aviation safety and security procedures,
Organizing and planning skills, with the ability and initiative to react effectively and quickly to unexpected circumstances.
A working knowledge of the IATA Standard Ground Handling Agreement
Excellent knowledge of cargo/ramp GSE
Aptitude to develop the supervisory team, provide succession planning, and re-engineer business processes as demanded by changes in the business.
Able to work with a multinational workforce, and to adjust to the local conditions of the station.
Able to support other stations as required and ensure own station responsibilities are covered when on leave.
Ability to proficiently read, write and speak English.
Excellent communication skills
Must have a positive, can-do, upbeat personality.
Able to remain calm under pressure.
Must excel in time management skills.
Possess and maintain valid US driver's license.
Must be at least 18 years of age.
Must be able to pass all pre-employment testing to include drug testing and a physical
Must be comfortable lifting 25 lbs. and occasionally lift up to 70lbs.
Must pass FBI background check and obtain US Customs seal.
Must be available and flexible to work variable shifts including weekends and holidays.

Responsibilities

Fully responsible for all aspects of the station.
Assist the operational team to deliver excellent and safe performance in the cargo service functions at a high-volume international airport.
Reviews data on incoming flights such as scheduled or estimated times of arrival or departure, destinations in order to plan work activities.
Implement Menzies Aviation Policies and Procedures as laid down in the Eight Pillars of Management
Ensures service delivery to customer airlines is according to the airline contracts, and within the agreed budget level.
Ensures safety and security procedures are performed according to the Menzies Health & Safety regulations, and according to international aviation standards.
Leading and working with the senior team to maintain and enhance appropriate, effective safety & security systems, risk assessments, periodical inspections & audits, operational training programs, planning, operational processes, and service delivery.
Ensure the business unit remains fully compliant with internal standards and all relevant industry, regulatory and state legislated requirements.
Promoting and driving a ‘safety first’ culture through all levels of the organization
Monitors performance, taking action to correct any shortfalls.
Liaise with airline station managers, airport operations staff, handling agents, customs, immigration, and security officials, and other airport stakeholders.
Provides reports as required, and service delivery measurements.
Lead and motivate hard-working teams to deliver excellent quality and productivity.
Required to attend the mandatory training imposed by the Company and Airlines as per job role.
Provides leadership to the management team, developing their skills.
Work shifts as required by the business including weekends and holidays.
To report any significant deficiency in our products, materials, and documents
Has a duty to suggest any improvements to working practices especially those relating to safety and security.
Must follow all Security procedures as required.
Other duties as assigned
You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures.
The company is committed to providing a safe working environment for all staff members.
In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.
Please see the attached job description for further details on safety, security, wellbeing & compliance.