Cargo Operations Manager

Air Canada•Calgary, AB

13h

About The Position

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Responsible for the day-to-day management of the station including operational decisions and the overall coordination of activities to safely deliver and improve customer experience while achieving operational and financial objectives. Responsible for safety in the day-to-day operations including interactions with suppliers, shippers etc.

Requirements

Past management/supervisory experience
Microsoft Office proficiency
Demonstrate punctuality and dependability to support overall team success in a fast-paced environment
Candidates must be eligible to work in the country of interest at the time any offer of employment is made and are responsible for obtaining any required work permits, visas, or other authorizations necessary for employment. Prior to their start date, candidates will also need to provide proof of their eligibility to work in the country of interest.

Nice To Haves

College or University degree in management an asset
Thorough knowledge of Cargo processing and operational procedures an asset
Commitment to enhancing operational safety
Understanding of the IAMAW collective agreement
High energy level with solid planning skills
Proven leadership and people skills
Excellent verbal and written communication skills
Demonstrated strong interpersonal skills
Knowledge of WABLink and WebLynx, an asset

Responsibilities

Responsible for the supervision of all warehouse and airside operational activities, ensuring the safety and security of Cargo operations
Supporting the station(s) with generating reactive and proactive safety reporting
Accountable for conducting investigations on all safety related incidents or accidents
Responsible for the day-to-day management of operations at the respective station. Work as per SMS and other applicable authorities including a close partnership with airport safety
Ensure Safety, Security and Service standards are observed, monitored, and practiced consistently including the application of the Emergency Response and Environmental Plans, and regulatory compliance
Responsible for the management of SMS, and for the implementation and monitoring of corrective actions addressing hazards and safety concerns for the area under their supervisions
Conduct self-audits on regular basis. Where audit activities have revealed vulnerability, ensure proper identification of root cause and implementation of corrective measures to address root cause as well as means to verify effectiveness
Allocate Cargo operations material, human & financial resources, and policies for Air Canada to ensure safety and security of operations.
Responsible for developing, implementing, and evaluating yearly Goals and Objectives relating to Cargo Operations
Retain the ownership of safety for the station. Where audit activities have revealed vulnerabilities, ensure identification and addressing of root cause and implementation of corrective measures to address root cause
Provide leadership and guidance, set clear expectations, hold accountable, Cargo employees on the performance of duties and terminal activities
Develop strategies, plans and processes to support business unit financial, service and safety goals
Facilitate, interact with internal and external customers pertaining to Cargo requirements / issues
Understand commercial objectives and work collaboratively with Sales to achieve these objectives
Responsible for, monitor and support, daily cargo operations
Develop strategies and schedules for effective deployment of manpower and resources
Define operational requirements with manpower to establish shift requirements
Re-deploy staff to meet service requirements