CARES Coordinator

Catholic Charities of Long Island•Town of Oyster Bay, NY

1d•$80,000 - $85,000

About The Position

The CARES Coordinator supports Catholic Charities of Long Island’s mission by developing and providing comprehensive care to individuals and families in need. The role draws on multiple human services disciplines—including mental health, gerontology, physical and cognitive disabilities, immigration and refugee services, crisis pregnancy, food insecurity, crisis management, and referral—and collaborates with CCLI Parish Outreach Support Services and Parish Social Ministry Offices across Long Island. The Coordinator supervises two CARES Counselors and oversees personalized, client-centered care, case management, advocacy, outreach, assessments, engagement, and follow-up. The role also provides consultation and intervention in complex cases, builds relationships with parishes and community organizations, and monitors program statistics and reporting requirements. The position is scheduled for 35 hours per week, Monday through Friday, with flexible hours at times in the community based on client needs.

Requirements

Master’s degree in Social Work, Counseling, Psychology, Human Services, or a related field.
Three to five years of experience in case management, social services, behavioral health, or a related human services field.
Ability to assess complex client situations and provide guidance on appropriate interventions and resources, especially in crisis situations.
Excellent interpersonal, communication, problem-solving, and conflict-resolution skills.
Working knowledge of social service delivery systems and Nassau/Suffolk resources.
Ability to work flexible hours at times in the community based on client needs.
Valid New York State driver’s license and use of a personal vehicle for work travel.

Nice To Haves

Licensure in Mental Health, Social Work, or a related field.
Prior supervisory or team leadership experience.
Bilingual Spanish/English.

Responsibilities

Provide direct supervision, guidance, and support to two CARES Counselors to ensure high-quality, client-centered services.
Oversee the development and implementation of personalized care incorporating resources such as case management, mental health, substance abuse counseling, domestic violence services, employment, housing, immigration services, and transportation.
Ensure staff provide comprehensive case management, advocacy, outreach, assessments, engagement, and follow-up services to individuals and families.
Provide direct consultation and intervention in complex cases, including participating in client meetings, case conferences, and home visits when appropriate.
Develop and maintain collaborative relationships and promote program services with parishes, Diocesan entities, CCLI ministries, and community-based organizations.
Oversee the collection, monitoring, and submission of program statistics, performance measures, and required reports.