Caregiver 6P 6A

SRM MANAGEMENT GROUP LLC•Knoxville, TN

5d•Onsite

About The Position

The Caregiver is responsible for enhancing residents’ and families’ experience through heartfelt care and by demonstrating the organization’s golden-rule values. The role supports residents with daily living needs, including activities of daily living, meals, light housekeeping, and laundry, while encouraging independence. Caregivers help maintain a dignified, safe, clean, and orderly community and respond courteously to residents, families, and visitors. The position requires communicating respectfully and effectively with residents, observing and reporting changes in residents’ health or emotional well-being, following established policies and emergency procedures, and protecting resident privacy in accordance with HIPAA. Caregivers participate in training and meetings, assist with onboarding and mentoring new employees, and contribute as team members. Essential personnel may be required to remain at the community during emergencies or inclement weather until released by a supervisor.

Requirements

High school diploma or GED, or one to two years of related experience and/or training, or an equivalent combination of education and experience.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to present information effectively in one-on-one and small-group situations to customers, clients, and coworkers.
Ability to apply common-sense understanding to carry out detailed but uncomplicated written or oral instructions.
Ability to solve problems involving a few concrete variables in standardized situations.
Ability to perform the essential duties satisfactorily, with reasonable accommodations available for individuals with disabilities.

Responsibilities

Assist residents with activities of daily living, including dressing, grooming, peri-care, toileting, and hygiene.
Interact with residents with empathy, kindness, compassion, and respect.
Observe residents and report changes in health or emotional well-being to a supervisor daily.
Serve and assist residents in the dining room at breakfast, lunch, and dinner.
Initiate and participate in resident leisure activities described in the activity calendar.
Maintain a clean, safe, orderly, and dignified environment for residents, families, visitors, and associates.
Perform general housekeeping duties according to established schedules and provide housekeeping or laundry services to keep the community clean and sanitary.
Respond promptly and courteously to resident requests, phone calls, and requests from family members and visitors.
Communicate in a language each resident can understand.
Ensure residents or their responsible parties sign residents out when they leave the community.
Identify and report safety hazards, help maintain a secure workplace, and practice safe working habits and good body mechanics.
Follow established policies and procedures in emergencies and serve as essential personnel during emergencies or inclement weather, remaining at the community until released by a supervisor.
Work collaboratively with associates and management and maintain a positive, respectful attitude toward work issues, policies, procedures, and others.
Comply with attendance and call-off policies, participate in trainings, in-service sessions, and mandatory meetings, and follow the dress code.
Refer inquiries about resident care from families and visitors to the immediate supervisor.
Follow HIPAA regulations.
Assist with training and mentoring new employees.
Take initiative, seek additional information, offer solutions and suggestions, and willingly take on special projects or assignments outside regular duties.
Perform other reasonable duties as assigned or requested.