Caregiver Supervisor

ameriCARE•La Grange, IL

20d•Onsite

About The Position

The Caregiver Supervisor will be responsible for directly overseeing and managing the provision of Home Services by the Caregivers (Home Services Workers), ensuring high-quality care and services, and maintaining compliance with all applicable regulations.

Requirements

Directly overseeing and managing the provision of Home Services by Caregivers.
Ensuring high-quality care and services.
Maintaining compliance with all applicable regulations.
Screening, interviewing, processing, orientation, and continual support for Caregiver employees.
Developing Client Service Plans based on client needs assessment.
Initiating Client Service Plans and securing/updating physician orders.
Training, coordinating, and supervising family members and Caregivers.
Evaluating client, family, and Caregiver response and compliance.
Interpreting and documenting home services provided.
Scheduling and coordinating client schedules and staffing.
Coordinating and documenting Caregiver employee training.
Ensuring Caregiver compliance with training needs and competency evaluations.
Following up and documenting reported incidents related to abuse, neglect, financial exploitation, infection control, and employee health and safety.
Reporting to governmental agencies as required.

Responsibilities

Employee recruitment and retention, including screening, interviewing, processing, orientation, and continual support for Caregiver employees.
Directly supervise and support Caregivers to ensure efficient operations and adherence to all applicable rules and regulations.
Develop the Client Service Plan based on an assessment and identification of the environmental, behavioral, physical, and psychosocial needs of the client.
Initiate the Client Service Plan including the securing and updating of complete and accurate physician orders on a timely basis, when applicable.
Train, coordinate, and supervise family members and assigned Caregivers in the care of the client.
Evaluate client, family, and Caregiver response and compliance with care, including re-assessments of the client’s general condition, progress, problems encountered, client satisfaction, and appropriateness of services.
Interpret and document, on a timely basis, home services provided to ensure compliance with all regulatory agencies.
Scheduling and Coordination of client schedules, including staffing clients with suitable Caregiver employees, assuring maximum employee attendance ratios, emergency staffing, responding to client requests, reporting client/employee concerns, briefing new Caregiver employees, and initiating disciplinary action.
Coordinate and document all Caregiver employee training per the Agency’s Employee Training policies and procedures, update employee files, ensure compliance with training needs, and ensure Caregivers pass requisite competency evaluations.
Follow-up and documentation on reported incidents per the Agency’s mandated reporting for abuse, neglect, and financial exploitation policies and procedures, including all required reporting to governmental agencies.
Follow-up, investigation and documentation on reported incidents per the Agency’s Infection Control and Employee Health and Safety policies and procedures.