Career Services Coordinator

Grant Associates•The Bronx, NY

About The Position

The Career Services Coordinator for the Pathways for Access to Careers and Employment (PACE) program provides individualized workforce development services to adult job seekers, supporting career exploration, job readiness, and employment placement. The coordinator conducts assessments, provides career coaching and referrals, and collaborates with internal teams and community partners to connect clients with opportunities. This is a performance-based role responsible for managing an active caseload, maintaining accurate documentation, and meeting monthly program and placement benchmarks. The coordinator also works with the Training team to align career services with curriculum, skill development milestones, and training outcomes, and encourages engagement with the Financial Empowerment Team. Pre-employment coaching is aligned with post-employment support related to workplace expectations, career advancement, and long-term success.

Requirements

High school diploma or GED required.
At least 2–3 years of experience in workforce development, social services, case management, human resources, education, counseling, or a related field.
Experience working with diverse populations, including individuals facing employment or socioeconomic barriers.
Proficiency in Microsoft Office applications, including Excel, Word, Outlook, and PowerPoint.
Ability to accurately enter data, track outcomes, generate reports, manage an active caseload, and maintain accurate documentation in case management or database systems.
Strong coaching, communication, and interpersonal skills, including the ability to motivate clients toward employment and education goals.
Ability to work effectively in a fast-paced, team-based environment and collaborate with internal staff and external partners.

Nice To Haves

College coursework or a degree in a related field, or equivalent relevant experience.
Bilingual abilities, such as Spanish, Creole/French, Russian, or similar.

Responsibilities

Conduct client intakes and comprehensive assessments to identify employment, education, training, and supportive service needs.
Develop and manage individualized career and action plans through one-on-one coaching, mentorship, and ongoing progress monitoring.
Review resumes, assess job readiness and eligibility, and facilitate job readiness, career development, and youth-focused workshops.
Refer clients to vocational training, supportive services, and recruitment events; collaborate with Account Managers and Community Partners to support job placement.
Manage an active caseload, coordinate schedules for assessments, trainings, and advisement, and meet or exceed monthly performance KPIs and placement targets.
Maintain accurate case notes, enter data into case management systems, and generate reports tracking participation, outcomes, and performance metrics.
Collaborate with the Training team to align Career Services programming with curriculum, skill development milestones, and training outcomes.
Encourage participant engagement with the Financial Empowerment Team to reinforce the connection between financial stability and employment success.
Align pre-employment coaching with post-employment supports related to workplace expectations, career advancement, and long-term success.