Career Planner

Gesher Human ServicesSouthfield, MI
$49,000 - $59,000Onsite

About The Position

Career Planner provides case management services to clients participating in career development, job training, and job placement activities funded under various grants including but not limited to WIOA, PATH, FAE&T and/or Wagner-Peyser. Together with the client, the Career Planner develops a service plan and delivers services which can include career planning, training, and supportive services to eliminate barriers and result in meaningful employment.

Requirements

  • Bachelor’s degree in Social Work, Counseling, Psychology, Education, Business, HR or related field strongly preferred.
  • Facilitating Career Development (FCD) Certification and/or BSP Certified preferred.
  • Proven ability to provide customer services to disadvantaged individuals.
  • Ability to respond effectively to multiple requests and changing customer flow.
  • Interpersonal skills sufficient to communicate with participants, employers, public, and staff.
  • Composition and computer skills sufficient to complete reports, letters, and data input tasks.

Responsibilities

  • Provide orientation to services and resources available in the center.
  • Advocate for and link customers to community services and assist in assessing available support services.
  • Develop, enhance, and deliver workshops for groups and individuals.
  • Maintain and provide reports tracking customer information, attendance, and activity to ensure necessary services are received in accordance with funding source requirements.
  • Provide support to customers in the resource center to register on Pure Michigan Talent Connect, develop resumes, complete applications, and register on online job databases.
  • Provide intake and determine customer eligibility for services. Assist in setting short- and long-term goals. Monitor performance and program completion.
  • Assess each assigned customer by examining their capabilities, needs, and vocational potential and create an Individual Success Strategy.
  • Administer and interpret vocational assessment tools such as CASAS, interest surveys, and standardized/validated aptitude tests and make appropriate employment and training recommendations.
  • Complete all data entry, reporting, and documentation requirements in a timely and accurate manner. Data tracking systems may include OSMIS, Salesforce, and Pure Michigan Talent Connect.
  • Partner with Business Relationship Coordinators to identify local employer and business needs and to develop on-the-job training and apprenticeship opportunities for job seekers.
  • Participate in networking and continuing education activities to improve service delivery and impact.
  • Other duties as assigned.
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