Career Pathways Manager (Contract)

Roo

5d • $30 - $55

About The Position

The Career Pathways Manager is part of Roo’s Relief-to-Hire team, helping connect veterinary professionals with career opportunities. The role guides candidates through the placement journey, coordinates across teams, and builds partnerships with hospitals to support successful hiring outcomes. It works closely with Account Managers, hospital partners, enterprise clients, and the broader Relief-to-Hire team, and reports to the Senior Manager, Career Pathways.

This position requires strong organization, proactive relationship management, attention to detail, clear communication, and the ability to manage multiple priorities. Roo is remote-first; the position is hybrid for employees based in San Francisco.

The role is offered as a contract position. Compensation is hourly and varies by geographic tier: Tier 1, $40–$55; Tier 2, $36–$50; Tier 3, $34–$47; Tier 4, $32–$44; and Tier 5, $30–$41 USD. Exact compensation may vary based on skills, experience, and location. The listed benefits apply to permanent, full-time employees and are not specified as benefits for this contract role.

Requirements

• 2–4 years of experience in account coordination, inside sales, recruiting, or client-facing operations involving management of multiple relationships.
• Demonstrated ability to manage a pipeline or portfolio of active candidates, deals, or accounts and track next steps.
• Strong written and verbal communication skills, including the ability to keep people supported and informed throughout a process.
• Experience working cross-functionally with multiple stakeholders or teams to drive outcomes.
• Comfort using a CRM such as HubSpot, Salesforce, or similar to manage pipelines, log activity, and generate reports.
• Ability to identify process gaps and take initiative to flag or address them.
• Organized and self-directed, with the ability to prioritize in a fast-moving environment.
• Interest in the veterinary or healthcare space, or in helping professionals find meaningful career opportunities.

Responsibilities

• Guide veterinarians and technicians through the Relief-to-Hire process, from initial interest through offer.
• Maintain clear, consistent communication with candidates and provide a supportive, personalized experience.
• Collect, organize, and share candidate materials, including resumes and references, with hospitals in accordance with Roo standards.
• Coordinate with VetAM, HSP, and Enterprise to match hospitals with appropriate veterinary professionals.
• Track hiring needs and placement opportunities to inform pipeline development.
• Work with the Senior Manager and cross-functional squad to identify placement opportunities and proactively flag risks.
• Follow and uphold Standard Operating Procedures developed by the senior manager and Relief-to-Hire squad.
• Identify workflow gaps and bottlenecks and suggest process improvements.
• Support testing and rollout of tools or processes intended to improve efficiency and experience.
• Maintain current candidate and placement records in HubSpot and other systems.
• Assist with data entry and report generation for internal visibility and forecasting.
• Monitor placement milestones and timelines to support timely progress and stakeholder communication.
• Coordinate with Finance to ensure accurate billing for completed placements.
• Help resolve billing issues by liaising between internal teams and hospital partners.

Benefits

• The job posting lists benefits for permanent, full-time employees, not specifically for this contract role: accelerated growth and learning potential; home office, continuing education, and monthly wellness stipends; comprehensive health benefits; 401(k) for US employees or RRSPs and TFSAs for Canadian employees; unlimited paid time off; paid maternity/paternity and reproductive care leave; birthday and anniversary gifts; and opportunities for domestic travel, including regional team-building events.

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed