Career Navigator - Boston

Morgan Memorial Goodwill Industries•Boston, MA

2d•Onsite

About The Position

The Career Navigator is responsible for providing career counseling and job placement assistance resulting in optimal employment outcomes for program participants. Assists in developing a comprehensive career plan, and supports participants to achieve the steps in their plan and ultimately gain employment in their targeted career. Serves as the point-of-contact and resource for participants assigned to a caseload, completing intakes, assessments, and other required documentation.

Requirements

Bachelor's degree or Associate's degree plus two (2) years relevant experience.
One (1) year of experience working in a comparable role in addition to above.
Professional experience providing services to persons who have disabilities and/or other barriers to employment such as poverty, welfare dependence, English language barriers, ex-offender status, age, and homelessness.
Outstanding oral and written communication skills.
Possess active listening & response skills.
Must have excellent organizational, time-management, and problem-solving skills.
Ability to efficiently prioritize and multi-task.
Exceptional interpersonal and customer service skills.
Proficiency in Microsoft Office, particularly Word, Excel, PowerPoint, and Teams.
Satisfactory results of all required background checks.

Nice To Haves

Bilingual (Spanish, Haitian Creole, French) a plus.

Responsibilities

Provides career advising services to help participants reach their career goals and objectives.
Conducts interest and skill-based assessments to determine an individual's interests, aptitudes, and personality traits that could impact their interest and goals in a particular career field.
Reviews resume and provides feedback on how to improve resume effectiveness.
Provide job search assistance including helping participants apply for jobs online.
Provides career coaching and case management for participants.
Reaches out to community organizations, collaborators, or schools to assist with partnerships.
Creates and facilitates group and individual job search workshops.
Documents case management and support services provided to participants in accordance with Goodwill and regulatory standards.
Maintains up-to-date knowledge and familiarity with career advising services, industry trends, labor markets, training resources, and programs.
Exercises good judgement, discretion, confidentiality, and sensitivity.
Performs duties in accordance with Goodwill's standard policies and procedures.
Other duties as assigned.