Career Navigator (Urban League Twin Cities), ACC Member

Lead For America • Minneapolis, MN

1d

About The Position

The Career Navigator is a full-time American Connection Corps (ACC) AmeriCorps service position hosted by Urban League Twin Cities. The Member provides direct client service and program support under the guidance and supervision of the Workforce Director and designated program staff. The role helps clients access programming and resources, develop work plans and goals, and make progress toward workforce objectives. It also supports program activities, client documentation, community outreach, and digital literacy instruction. Members do not independently manage staff or program operations, make eligibility or employment decisions, determine client case plans or service eligibility, or take on responsibilities assigned to paid employees; staff retain responsibility for program oversight, case-management decisions, file compliance, and employee supervision.

The service year includes structured training and professional development, such as a national virtual orientation, an in-person Winter Institute with travel, lodging, and per diem covered, twice-monthly virtual training, self-paced curricula, a community listening tour, dedicated support from a Lead For America Program Coordinator, peer meetings, and access to a national network of Members, alumni, and community partners. Members serve approximately 40 hours per week and complete 1,200 service hours during the term, scheduled from December 7, 2026, through August 13, 2027.

Requirements

• Passion for community service and connecting neighbors to digital tools, skills, and opportunities.
• Strong communication and interpersonal skills.
• Ability to work independently and collaboratively within a team.
• Interest in gaining experience in community development or digital inclusion.
• Be a U.S. citizen, national, or lawful permanent resident.
• Hold a high school diploma or GED equivalent.
• Be at least 17 years old by the start of service.
• Have served fewer than four AmeriCorps State/National terms.

Responsibilities

• Organize daily activities based on established program and Workforce goals under staff direction.
• Document work and case notes in client files and management systems in accordance with procedures, confidentiality requirements, and staff guidance.
• Assist clients in identifying and developing sustainable goals and work plans using SMART Goals, with staff oversight and review as appropriate.
• Attend community events on both sides of the river, including tabling, panels, and speaking engagements, to promote agency programs and share staff-approved information and resources.
• Assist staff with monitoring programs and projects and tracking progress toward established Workforce goals.
• Work with the Workforce Manager to share information about client progress and communicate concerns or opportunities for staff follow-up and decision-making.
• Gather information and help prepare responses to information requests from the Manager, Director, or CEO related to program activities and service responsibilities.
• Assist staff with developing and delivering digital literacy courses and Microsoft Office Suite content to support clients’ workforce-readiness skills.

Benefits

• $23,300 living stipend, disbursed bi-weekly over the service term.
• $5,220 Segal Education Award through AmeriCorps, usable for education-related expenses after the program, including repayment of qualifying student loans.
• Healthcare coverage, if applicable.
• Access to childcare benefits.
• Student loan forbearance during the service year.
• Fully funded ACC Winter Institute, including travel, lodging, and a per diem stipend.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED