Career Navigator - Mobile Career Center - Decatur-$47,500

Goodwill of North Georgia•Decatur, GA

About The Position

The Career Navigator provides vocational and academic guidance, advocacy, training, case management, and supervision to Career Services program participants. The role acts as a liaison and navigator among participants, technical and community colleges, Goodwill of North Georgia, and partners associated with the CollegeCareerCatalyst (C3) Initiative. The Navigator assists participants with college applications, financial aid, registration, transcripts, and other aspects of college systems, while delivering individualized services and supporting program financial, mission, training, continuous quality improvement, and marketing goals. The position also recruits eligible participants, teaches relevant curricula, coordinates supportive counseling and community-resource referrals, and helps participants address barriers to education and employment. The role involves maintaining participant records and required reports, supporting transitions across services and agencies, observing participants at community-based work sites, high schools, and colleges, and protecting participant rights and confidentiality. The Navigator also collaborates with community partners, attends meetings and training, and complies with agency, accreditation, regulatory, grant, safety, and security requirements.

Requirements

Master’s degree in education, rehabilitation counseling, or a counseling-related field; or a bachelor’s degree in education, vocational rehabilitation, or a counseling-related field and one year of college-setting experience in counseling, linking with community resources, special education, or instruction; or an associate’s degree in an education- or vocationally related field and two years of college-setting experience in those areas.
Strong analytical, writing, and communication skills.
Experience with medical, psychological, social, and vocational aspects of disability and low-income populations.
Knowledge of postsecondary education, community resources, occupational information, and job readiness.
Proficiency with Microsoft Office Suite.
Ability to facilitate positive actions and participant growth in a flexible geographic environment requiring self-direction, prioritization, and organizational skills.
Ability to exercise sound judgment and patience and maintain positive working relationships with a wide variety of organizations and individuals.
Reliable transportation.
Ability to push, pull, and lift 20 pounds, with or without accommodations.
Ability to safely operate a vehicle and hold a valid driver’s license.
Ability to meet the physical requirements of Career Services duties, including driving, material handling, and transporting and carrying documents, handbooks, and supplies.

Nice To Haves

Bachelor’s or associate’s degree in a related field.
Bilingual Spanish skills.

Responsibilities

Act as liaison, advisor, and navigator for participants dually enrolled with technical colleges, Goodwill, and partners in the CollegeCareerCatalyst (C3) Initiative.
Provide vocational and academic guidance, advocacy, training, case management, and supervision to program participants.
Assist participants with applications, financial aid, registration, transcripts, and other aspects of college systems.
Recruit eligible participants who qualify for funding to support program financial sustainability.
Deliver high-quality, individualized services consistent with Goodwill of North Georgia’s mission.
Conduct orientations covering the program, services, policies, and procedures for new participants.
Maintain regular contact with technical colleges, high schools, and referring counselors or agencies.
Teach life skills, work adjustment, pre-employment skills, or other related curricula to the caseload.
Prepare reports and summaries required by funding and regulatory sources.
Support smooth case transitions across services, programs, and agencies as appropriate.
Observe and meet with participants at community-based work sites, high schools, and colleges.
Support and advocate for participants and their right to a higher quality of life through work and education.
Protect participant rights and confidentiality.
Work with participants and program team members to identify employment and education barriers and develop and implement individual plans.
Coordinate supportive counseling, crisis intervention, and referrals to and use of community resources as needed.
Maintain accurate documentation of program operations and participant case files in accordance with Career Services policies and procedures.
Prepare a professional development plan and provide quarterly updates on progress toward goals.
Comply with agency, Career Services, CARF, federal, grant, standard operating procedure, safety, and security requirements.
Participate in or lead program advisory councils, community advisory boards, or related trade associations as assigned.
Maintain quality relationships with community partners.
Participate in college, high school, community, and Goodwill meetings as needed or assigned.
Attend the majority of quarterly targeted training forums and complete all Career Services core training.
Perform other duties as assigned.