Career Navigator (Community Housing)

Northern Virginia Family Services•Falls Church, VA
•$50,000 - $59,999•Hybrid

About The Position

Join the NVFS Family: We are looking to hire a Career Navigator to join our Community Housing team's Rental Subsidy & Services Program (RSSP)! In this role, you will help individuals and families eligible for Temporary Assistance for Needy Families (TANF) achieve meaningful employment, economic stability, and long-term self-sufficiency. Through individualized career coaching, employment readiness support, and connections to education, training, and community resources, you will empower clients to overcome barriers and build pathways toward sustainable employment. WHY THIS ROLE MATTERS: MEANINGFUL EMPLOYMENT IS AN IMPORTANT STEP TOWARD FINANCIAL INDEPENDENCE AND LONG-TERM STABILITY. AS A CAREER NAVIGATOR, YOU WILL PLAY A MEANINGFUL ROLE IN HELPING INDIVIDUALS AND FAMILIES IDENTIFY THEIR STRENGTHS, DEVELOP CAREER READINESS SKILLS, AND ACCESS OPPORTUNITIES THAT SUPPORT THEIR PROFESSIONAL GROWTH. YOUR WORK WILL HELP CLIENTS BUILD CONFIDENCE, OVERCOME EMPLOYMENT BARRIERS, AND ACHIEVE GREATER ECONOMIC INDEPENDENCE, CONTRIBUTING TO STRONGER FAMILIES AND COMMUNITIES THROUGHOUT NORTHERN VIRGINIA.

Requirements

  • At least two to three (2–3) years of related experience in coaching, adult education, workforce development, or demonstrated success building relationships.
  • Experience serving individuals facing significant barriers, low-income or vulnerable populations, non-English-speaking individuals, or adults with limited literacy skills. This may include volunteer, internship, or personal lived experiences.
  • Demonstrated ability to build trusting relationships with individuals from diverse backgrounds while maintaining professional boundaries.
  • Experience using customer management or case management systems, such as Apricot.
  • Oral and written fluency in English required.
  • Successful completion of background checks upon hire.
  • Must have reliable transportation to visit designated community locations for client meetings, as needed.

Nice To Haves

  • Bilingual fluency in Spanish, Amharic, Arabic, or other client languages a plus.
  • Certification in workforce development or resume writing a plus.
  • Familiarity with government-funded programs a plus.

Responsibilities

  • Conduct individualized assessments to identify clients' skills, interests, employment readiness, career goals, and barriers to employment.
  • Develop personalized employment plans with realistic goals, milestones, and action steps to support career advancement.
  • Assist clients with resume and cover letter development, job applications, interview preparation, and job search strategies.
  • Provide ongoing career coaching to strengthen workplace professionalism, confidence, self-advocacy, and job retention skills.
  • Connect clients to employment, education, workforce training, and credentialing opportunities aligned with their goals.
  • Build trusting relationships with clients and provide individualized guidance to support their employment and career goals.
  • Identify barriers to employment, including transportation, childcare, housing, financial challenges, and technology access.
  • Connect clients with community resources, including financial counseling, education, childcare, housing, transportation, and other supportive services.
  • Collaborate with employers, training providers, community organizations, and internal NVFS teams to expand employment opportunities and coordinate services.
  • Coordinate and facilitate workshops focused on career readiness, employment skills, and client needs.
  • Represent NVFS at community outreach events to increase awareness of available workforce development services.
  • Determine and document TANF eligibility during intake and outreach activities in accordance with program guidelines.
  • Explain program expectations, participation requirements, and available services to clients.
  • Maintain accurate, timely, and confidential client records, employment plans, and required program documentation.
  • Track client engagement, employment placements, job retention, credential attainment, and other program outcomes.
  • Monitor client progress and adjust employment plans as needed to support successful outcomes.
  • Ensure services comply with TANF regulations, funding requirements, and NVFS guidelines.

Benefits

  • We want you to be well, have work/life flexibility, grow your career with us, and have the resources and support you need. Check out our comprehensive benefit offerings here [https://www.nvfs.org/about-nvfs/careers/benefits/]in support of various dimensions of your wellbeing.
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