Career Development Manager - Center for Student Engagement - UTK

University of Tennessee • Knoxville, TN

1d • Onsite

About The Position

The Career Development Manager facilitates professional development and business communication opportunities for Haslam College of Business undergraduate students. Reporting to the Director of Professional and Career Development, the manager supervises the Career Development Coordinator and Business Communication Studio Coordinator, exercises independent judgment on student development initiatives, and leads the strategic design and development of student-focused programs and services. The position is part of the Professional and Career Development leadership team and may include individual and group student meetings. Coordinators supervise and train student workers, graduate assistants, or peer mentors.

The role provides strategic leadership and administrative oversight, develops career programming, supports peer consultant services, and collaborates with college and campus partners. It uses assessment data and performance measures to guide program design and communicate outcomes. The manager also oversees the BUAD 492 internship course, provides career coaching as needed, and participates in professional development and relevant professional organizations. The position is onsite in Knoxville, Tennessee.

Requirements

• Master’s degree in education, counseling, business, English, or a related field.
• At least five years of full-time experience in education, preferably in a university setting; graduate assistantship experience counts as 0.5 FTE.
• At least three years of experience working with students, employees, or clients in a one-to-one setting or teaching environment.
• Experience in program development and assessment.
• Familiarity with business communication, such as resumes, cover letters, and executive summaries.
• Ability to lead a team and supervise professional staff.
• Strong interpersonal skills and ability to build and maintain working relationships and professional networks.
• Adaptability and flexibility.
• Strong critical-thinking and problem-solving skills.
• Ability to advocate for students from all backgrounds and demonstrated commitment to diversity, equity, and inclusivity.
• Excellent verbal and written communication skills.
• Demonstrated ability to set and achieve goals and deliver results.
• Experience or ability in program and/or curriculum design and development.
• Ability to develop and execute outcomes and assessment plans to improve program delivery.
• Knowledge of course technology such as Canvas or Blackboard.
• Knowledge of Microsoft Office.
• Legally authorized to work in the United States full-time without requiring employment-based visa sponsorship now or in the future.

Nice To Haves

• Experience working with undergraduate business students.
• Curriculum development experience.
• Knowledge of career services software such as CSO, Handshake, Simplicity, or 12Twenty.
• Knowledge of Gallup CliftonStrengths.

Responsibilities

• Supervise professional staff and provide support and feedback to the Professional and Career Development Director.
• Contribute to departmental leadership objectives, operations, long-term planning, performance standards, and office policy; represent the Director at campus meetings and events when needed.
• Engage internal and external subject-matter experts in curriculum and program design decisions and quality improvement.
• Contribute to the annual budget by identifying resources and costs for student support initiatives and making recommendations to the Director.
• Resolve significant issues escalated by the Career Development Coordinator and Business Communication Studio Coordinator.
• Build and manage collaborative relationships with college and campus partners.
• Create and implement career programming and initiatives for business students.
• Serve as the Professional and Career Development team’s primary liaison to the student development subcommittee.
• Provide oversight and support for peer consultant service delivery.
• Collaborate with Haslam College of Business departments and campus units on career programming and career-related initiatives.
• Collect and analyze data to inform program development, design, delivery, and outcomes.
• Identify success metrics and trends among students participating in professional development and career programming.
• Implement and maintain assessment and reporting of key performance indicators and student career development and curriculum success metrics; regularly share findings with the Director and other college and campus units.
• Identify potential marketing needs and communicate them to the Career Development Coordinator.
• Oversee the BUAD 492 internship course.
• Stay informed about best practices in undergraduate teaching, workforce development, and course design, and identify ways to apply them to the curriculum.
• Provide career coaching to students as needed.
• Participate in professional development and relevant local, state, regional, and national organizations, including SOACE and NACE.

Benefits

• Employees have access to career development and coaching, continued education, and development and training opportunities.
• The university describes its employee values as including work-life balance, compensation, and innovation leadership. No specific benefits are enumerated in the posting.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager